Role Purpose:
The Delivery Manager will lead the company’s project operations, ensuring the consistent delivery of high-quality projects while maintaining compliance, accountability, and operational excellence. This role requires driving a culture of quality, safety, and regulatory adherence across all departments while ensuring projects are delivered on time, within budget, and to client expectations.
Key Responsibilities:
-
Quality & Compliance Leadership
-
Foster a culture where quality, compliance, and accountability are embedded in every aspect of operations.
-
Ensure all projects and departmental outputs meet client, design, and regulatory standards.
-
Drive continuous improvement through management audits, reviews, and performance evaluations.
-
Departmental Oversight
-
Manage and support departmental leaders to uphold operational efficiency, quality, and compliance standards.
-
Establish clear expectations, conduct regular performance reviews, and monitor departmental progress.
-
Ensure all project phases—from quotation to handover—meet programme, quality, and compliance objectives.
-
Project Delivery Oversight
-
Oversee the full project lifecycle, including design, procurement, installation, and handover.
-
Lead operational reviews to monitor programme delivery, compliance, and commercial performance.
-
Ensure client satisfaction through consistent, high-quality project delivery.
-
Commercial & Strategic Management
-
Provide guidance to leaders on project profitability without compromising quality or compliance.
-
Promote commercial discipline in variation management, risk mitigation, and cost control.
-
Support effective supply chain management and performance monitoring.
-
Stakeholder Engagement & Reporting
-
Serve as the senior point of contact for clients, partners, and regulators.
-
Provide Directors with accurate reporting on project performance, risks, and improvement initiatives.
Key Performance Indicators (KPIs):
-
Quality & Compliance: Audit results, training completion, regulatory adherence
-
Project Delivery: Programme timelines, budgets, client satisfaction, defect rates
-
People: Departmental engagement, staff retention, and professional development
Candidate Profile:
Essential:
-
Extensive experience in project delivery and operational management in Construction or Mechanical Engineering.
-
Proven leadership of multi-disciplinary teams.
-
Recognised competence in design or project delivery (industry certification preferred).
-
Strong people management, accountability, and decision-making skills.
-
Solid commercial awareness and project costing knowledge.
-
Excellent communication and stakeholder management abilities
