We are looking for a tenacious, engaging, reliable temp to help out with a Customer Service Project...is it you?
Role: Customer Services Administrator
Rate of Pay: £13.62ph rising to £14.62 after 12 weeks working
Benefits: additional holiday pay
parking
pension (after qualifying period)
fab team!
Hours: 35 hrs per week Mon -Fri 9am -5pm
Location: Houghton Regis, Beds
Start date: 19th Jan 2026 for approx 3 months
Overview
You will be part of a great supportive team reviewing completed data forms submitted by customers.
Your role is to ensure that the submission forms meet the required standard, identify any missing or incorrect information, and follow up with customers to sort the missing gaps with the correct information.
Once approved, you will update the Salesforce system with the accurate info and set the customer’s assessment profile.
Key responsibilities
• Review and validate the data transition forms against the required standard
• Identify missing or incorrect information and clearly log gaps that need sorting
• Contact customers by phone and email to explain requirements of info and chase outstanding information until it is received
• Accurately update customer records in Salesforce
• Apply assessment risk profiles once forms are approved
• Work to volume and quality targets within a time-limited project
Skills and experience
• Strong attention to detail and accuracy
• a great reliable and conscientious team player
• Confidence speaking to customers by phone and email
• Ability to follow structured processes and guidance
• Comfortable working in Salesforce or similar CRM systems
you will need to have full eligibility to work in the UK and live within a realistic commutable distance to the offices in Houghton Regis
Please send your CV for review and if you do not hear back within 5 working days, unfortunately, it means in this instance, you have not been shortlisted, but we do thank you for your application and wish you all the best in your search
