Customer Service Advisor
Nottinghamshire
Up to £28k DOE + £2k | Full Time | Permanent
A well-established business on the edge of Nottinghamshire is looking for 2 customer-focused Service Advisors to join a friendly and fast-paced aftersales team at a busy service reception.
In this role, you'll be the first point of contact for service customers whether face-to-face or over the phone, managing everything from bookings to handovers, while ensuring a smooth and professional experience at every step.
Key Responsibilities
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Handle customer enquiries in person, by phone, and via email
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Book servicing and repairs
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Liaise with staff across the business and keep customers informed throughout the process
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Prepare invoices and process customer payments
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Promote relevant services or accessories where appropriate
Ideal Candidate
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Experience in a customer service or advisory role
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Excellent communication and organisational skills
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Proficient in using computer systems for bookings and administration
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Friendly, professional, and a great team player
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An interest in the leisure or motor industry is a plus, but not essential
If you are looking for an environment where you can have real impact and influence and enjoy working with people, this is a great opportunity and family business environment to grow and develop your career and experiences further