The Hire Controller will be responsible for the everyday activities of the Hire Desk, liaising with other departments and arranging and scheduling transport in an efficient and timely manner.
Experience of working within a hire, rentals or transport environment would be highly advantageous but previous experience of working in an administrative or customer service focused role is essential.
Duties will include, but not limited to:-
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Maintain a high level of customer service
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Process all customer hire enquiries and transport requests
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Arrange and co-ordinate transport with external providers
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Raising Purchase Orders
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Processing Purchase Invoices
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Quote and negotiate hire rates
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General administration duties
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Working alongside a Sales Administrator
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Supporting the business with the day to day operations of the Hire Desk
Candidate Requirements
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Highly organised
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Efficient planning skills
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Good understanding of geographic areas
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Excellent levels of communication and customer service skills
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Strong IT skills
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Ability to work on own initiative and have good time management
Suitable candidates will have previously worked as:- Transport Administrator, Transport Co-ordinator, Hire Desk Administrator, Hire Controller, Rental Administrator, Rental Controller, Service Administrator, Sales Administrator, Engineer Co-ordinator
