We are looking for a proactive Administrator to support the business in maintaining high standards across product quality, ethical compliance, consumer care, and supplier assurance. This is a hands-on role with varied responsibilities, working closely with internal teams and external suppliers.
Key Responsibilities:
- Support quality and compliance activities across products and suppliers
- Assist with ethical programmes such as B Corp and SEDEX
- Maintain records, trackers, and databases for certifications and audits
- Log and manage consumer complaints and follow-ups
- Liaise with suppliers to support issue resolution
- Assist in supplier audits and internal quality reviews
- Ensure product information and external communications are accurate
Experience & Requirements:
- Administration or quality support experience
- Organised with attention to detail
- Confident in Microsoft Office (especially Excel)
- Good communication skills
- Able to manage multiple tasks independently
- Experience with ethical compliance or sustainability programmes
- Familiarity with supplier audits
- Knowledge of product quality or regulatory compliance
Why Apply?
- Hands-on, varied administrative role
- Collaborate with internal teams and external suppliers
- Contribute to ethical and sustainable business practices