kolt recruitment are looking for a receptionist for a busy accident repair centre based in Burgess Hill. This is a front-of-house role welcoming customers, managing calls and bookings, and supporting the workshop team with day-to-day administration. Ideal for someone from an automotive, bodyshop or service reception background, but strong reception/admin candidates from other industries will also be considered.
Key responsibilities
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Meet and greet customers, providing a professional and friendly first point of contact
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Answer and direct incoming calls, take accurate messages and handle enquiries
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Book vehicles in for estimates and repairs
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Keep customers updated on progress, repair status and collection times
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Liaise with estimators, technicians and management to ensure smooth workflow
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Process paperwork for jobs, invoices, courtesy cars and insurance work
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Maintain reception area standards and general office administration
Requirements
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Previous reception, service advisor or customer service experience
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Strong communication skills and a confident telephone manner
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Good IT skills and ability to pick up new systems quickly
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Organised, accurate and able to manage a busy workload
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Professional, polite and customer-focused at all times
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Motor trade / bodyshop / accident repair experience is an advantage but not essential
To apply, please send your CV to Kolt Recruitment or contact us for more information.
Kolt Recruitment – specialist recruiters for the bodyshop, accident repair and automotive sector
