At Places Leisure, part of the Places for People family, we believe in hiring people, not numbers. If you're passionate about making a difference, we'd love to hear from you. Experience and track record matter, but what truly sets you apart is living our People Promises:
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Doing the right thing – acting with integrity and care.
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Being enthusiastic and motivated to grow – bringing energy and a drive to improve.
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Believing in community spirit – fostering connections and inclusivity.
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Showing respect – valuing colleagues, customers, and the wider community.
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Enjoying your work – creating positive experiences every day.
As the UK's leading Social Enterprise, we're dedicated to building inclusive, thriving communities for both our customers and colleagues. Whether you're supporting fitness, wellbeing, or leisure activities, you'll be part of a team that cares about people first.
So, what are you waiting for? Join a community that cares about you!
More about your role
As our Commercial Manager in this role, you will take ownership of commercial performance by analysing data, reporting insights, and ensuring revenue and profitability targets are met. You will lead pricing activity across the business, developing data-driven strategies and managing reviews to keep us competitive. You'll work collaboratively across Finance, Marketing, IT, Product and Commercial teams to align plans, support campaigns, and assess the viability of new products. Using customer insight, you'll make balanced commercial decisions that strengthen value, engagement and retention. You'll also develop clear reporting, use digital tools to understand behaviour, and provide timely analysis that supports wider teams. Finally, you will drive continuous improvement by refining processes, shaping pricing and revenue models, and presenting insight that influences decision-making across the organisation.
Essential Criteria
- Experience in commercial, analytical or financial roles, managing large budgets, forecasting and revenue performance.
- High numeracy and financial literacy, including budgeting, P&L and performance reporting.
- Commercially focused with a track record of improving yield, efficiency and overall value.
- Background in customer-facing, multi-site or membership-based organisations.
- Skilled in pricing strategy, yield models or commercial optimisation.
More About you
You bring strong commercial and analytical experience, managing significant budgets, forecasting, and revenue performance across large or multi-site operations. You're highly numerate, able to interpret complex data, and confident turning insight into clear commercial actions. You have experience with pricing strategies, yield models, and optimisation, supported by advanced Excel and data-visualisation skills. You communicate complex information simply, work well across teams, and stay organised in fast-moving environments. Ideally, you also have experience evaluating new products, working with membership or subscription-based models, and using customer or digital journey analytics. A familiarity with CRM, ERP or financial planning systems and an interest in health and wellbeing would further strengthen your fit.
Benefits
We are a large diverse and ambitious business, which will give you all the challenge you could wish for.
We know that there's always more we can do to make you smile, that's why we offer a comprehensive benefits package with each role, yours will include:
- Competitive salary, with a salary review yearly
- Pension with matched contributions up to 7%
- Excellent holiday package – 33 days annual leave (including bank holidays) with the option to buy or sell leave
- Cashback plan for healthcare costs – up to £500 saving per year
- A bonus scheme for all colleagues at 2%
- Extra perks including huge discounts and offers from shops, cinemas and much more.
