At Places for People, we hire People, not numbers! So, if you like the sound of one of our jobs, please apply - you could be just who we're looking for! Of course, experience and track record are important, but we're more interested in hiring someone that embodies our People Promises. That's someone that does the right thing, is enthusiastic and motivated to grow, believes in Community spirit, is respectful and enjoys their work. As the UK's leading Social Enterprise we're dedicated to creating inclusive and thriving Communities for both our Customers and Employees.
So, what are you waiting for? Join a community that cares about you!
PfP Thrive is Places for People's skills and learning academy, designed to develop talent within our organisation and across the housing and construction sectors. We provide high-quality training, apprenticeships, and future skills learning that address sector-wide skills shortages and help our people and partners thrive in a changing industry.
More about your role
As a Learning Experience Coach, you'll be at the heart of supporting apprentices through their learning journey, ensuring they feel engaged, informed, and empowered to succeed. This role is all about building strong relationships with learners, employers, and stakeholders to create a positive and impactful experience from start to finish.
You'll provide expert information, advice, and guidance (IAG) to help learners navigate their programmes, while ensuring compliance with apprenticeship standards and Ofsted expectations under the Education Inspection Framework (EIF). Your ability to understand individual learner needs and tailor support will be key to driving achievement and progression.
This role will be based at our Derby Training Centre, typically on-site during the week.
We have 2 roles available!
More about you
Essential criteria:
- Demonstrable experience relating to learner engagement, including providing sound information, advice and guidance (IAG) within an apprenticeship environment with strong knowledge of the relevant compliance and delivery support required.
- Excellent understanding of apprenticeship standards, learner support needs, and Ofsted expectations under the Education Inspection Framework (EIF).
- Outstanding communication, interpersonal, and organisational skills with the capability to build rapport and trust with diverse learners, parents and employers at various levels in an organisation.
- Working knowledge of safeguarding, Prevent, and wellbeing practices.
- Competent in the use of digital platforms and Learning Management Systems (LMS).
Desirable criteria:
- Experience working within housing, property, or skills development sectors Understanding of governance, compliance, or quality assurance processes.
- Relevant qualification in Information, Advice and Guidance or learner support (Level 3 or above).
- Experience supporting maths, English, and personal development within work-based learning programs.
Benefits
We are a large diverse and ambitious business, which will give you all the challenge you could wish for.
We know that there's always more we can do to make you smile, that's why we offer a comprehensive benefits package with each role, yours will include:
- Competitive salary, with a salary review yearly
- Pension with matched contributions up to 7%
- Excellent holiday package – 35 days annual leave with the option to buy or sell leave
- Cashback plan for healthcare costs – up to £500 saving per year
- A bonus scheme for all colleagues at 2%
- Training and development
- Extra perks including huge discounts and offers from shops, cinemas and much more.
