Right across infrastructure, there’s a requirement to not only maintain, but also renew and reimagine. Whatever stage you’re at in your career; with us you’ll have an opportunity to grow and develop. Delivering essential infrastructure services for life, while being safety first, and client and customer centric in a friendly, fun and respectful environment where you are encouraged to thrive.
Where will you be working?
At M Group Telecom, we’re enabling and enhancing telecom networks, playing a lead role in the delivery of our tech enabled future.
We deliver full network cycle services for fixed, private and mobile operators.
This role will be within our Fixed networks team, you’ll join our people who support providing turnkey solutions for the surveying, designing, building and commissioning new networks, while supporting the repair, maintenance and operation of existing networks.
Want to come and be a part of it?
What will you be doing?
We are looking for a Technical Delivery Specialist to join our Telecoms Division. This role focuses on improving performance, supporting development, and driving positive outcomes across our teams.
You will work with managers and employees to identify what is working well and where improvements can be made. You will design coaching plans that help people grow and succeed. You will run one-to-one and group sessions that give practical support and guidance.
Training is a key part of this role. You will create and deliver programmes that build skills and knowledge. You will work closely with our Learning and Development team so that coaching and training fit together.
Goal setting is another important area. You will help employees set clear and realistic goals. You will track progress and give feedback that helps people stay on course.
Motivation matters. You will encourage a culture where people feel positive and accountable. You will recognise achievements and make sure success is celebrated.
Collaboration is essential. You will work with HR, managers, and quality teams to keep coaching aligned with company objectives. You will share updates and insights with senior leaders, so they understand trends and progress.
Data will guide your work. You will use performance metrics to spot patterns and shape coaching strategies. You will prepare reports that show outcomes and share these with stakeholders.
This is a role for someone who enjoys helping others succeed. If you have experience in coaching, training, and performance improvement, and you want to make a real impact, we would love to hear from you.
What you’ll bring;
You will bring a strong understanding of performance improvement and the ability to turn insight into action. You will have experience in coaching individuals and teams so that they can achieve their goals. You will know how to design and deliver training that builds confidence and capability. You will be comfortable working with data and using it to guide decisions. You will understand how to track progress and provide feedback that helps people grow.
You will have experience in working with different stakeholders and building positive relationships. You will be able to explain ideas clearly and adapt your approach to suit different audiences. You will have the confidence to present findings and share recommendations with senior leaders. You will be organised and able to manage your time so that projects are delivered on schedule.
You will bring energy and a commitment to continuous improvement. You will enjoy working in a fast-moving environment and will be ready to respond to changing priorities. You will have a genuine interest in helping people succeed and will take pride in seeing others develop.
What’s in it for you?
We offer a range of benefits designed to support your life in and out of work, some of which include.
Matched or contributory pension scheme
Online GP service, 24 hours a day, 365 days a year
Employee assistance programme
My Rewards portal, access to 1000’s of retail discounts
Life assurance
Cycle to work, salary finance and give as you earn schemes
Enhanced maternity, paternity leave and adoption leave
Reward and recognition scheme
In addition, this role offers;
Company van/vehicle and fuel card for business use
Health Care Cash Plan, giving you the ability to claim back medical expenses for things like dental, eyecare and physiotherapy and much more!
Private health care and health care cash plan for you
Discretionary bonus scheme
25 days annual leave plus bank holidays
Recommend a friend – get rewarded for introducing people to us!
We want to be an employer of choice and a great place to work, attracting diverse and talented people, who join us and make a difference. We’re one of the Top 100 UK companies actively supporting and recruiting army veterans. Our ENABLE inclusion networks bring together people who have a shared passion, to help create an environment where everyone belongs.
Our values help to shape our culture and how we work with one another. We recruit with these values in mind, to ensure your aspirations, and ways of working, align with ours.
We’re responsible and go further for our people, clients, communities and the planet
We’re open and seek new and better ways of exceeding expectations
We’re together and as one team; the whole is greater than the sum of the parts
We’re ambitious and embrace opportunity, to lead essential infrastructure services for life
Whether you’re a trainee, apprentice or graduate, or progressing through your career, our people benefit from industry recognised programmes, training and development.
It’s an exceptional time to be a part of M Group.
Please note: Occasionally, job adverts might be closed before the stated closing date. Do apply as soon as possible to ensure your application is considered.
For certain roles, successful candidates will be subject to 3rd party background checks as part of the hiring process. Some roles require drug and alcohol testing as part of induction and onboarding.
MGroupT
