We are seeking a Receptionist / Administrator. This role is key to providing a professional front-line liaison with customers and supporting the branch with administrative tasks to ensure smooth operations.
Key Responsibilities:
- Answer and redirect telephone calls professionally and efficiently.
- Handle sales/service enquiries and provide commercially viable solutions.
- Complete job cards, verify technicians’ labour hours, and obtain order numbers if required.
- Place supplier orders ensuring best commercial pricing.
- Act as liaison between customers and technicians.
- Ensure accurate completion of paperwork including sales orders, delivery notes, collection notes, manifests, and QHSE documentation.
- Undertake any ad-hoc tasks as requested by the Branch Manager.
Essential Skills & Experience:
- Strong written and verbal communication skills.
- Attention to detail and problem-solving ability.
- Proficiency in MS Office (Excel, Word) or willingness to develop skills.
- Excellent organisational skills with the ability to multi-task and work under pressure.
- Willingness to follow instructions and learn new tasks.
- Proven ability to work effectively as part of a team.
- Knowledge of QHSE legislation desirable.
- Flexible and adaptable approach to duties and responsibilities.
What We Offer:
- 25 days’ holiday plus bank holidays.
- On-the-job training and development opportunities.
- Access to wellbeing support
