CK Group are recruiting for a Product Support (Lab Support Coordinator), to join a diagnostics company, working in the regions of Hampshire & Dorset, on a contract basis for 12 months. Salary: Per Day: £200-£230 PAYE or £265 - £305 Umbrella (Inside IR35). Product Support (Lab Support Coordinator) Role: Onsite handling of customer issues and enquiries liaising with other Business areas to provide support. Identification and troubleshooting of issues on site. Conducting installations, commissioning and go-live support. Conducting and design of internal and external training. Your Background : Degree educated (relevant biomedical discipline). Previous experience of working in a hospital / research laboratory (strongly desired). Proven track record of troubleshooting experience (desired). Understanding of the Diagnostics industry and familiar with hardware used in pathology particularly biochemistry/blood sciences. Knowledge of Customer Relationship Management (CRM) and web delivery tools (advantageous). Full UK/EU (or equivalent) driving licence. Passport (required for overseas training). Company: Our client is a global pharmaceutical company with a major presence in the UK. Their purpose is to deliver life-changing medicines and to do this they are completely science-led and like to share this with the scientific, healthcare and business communities within the UK. Location: This role is field based covering Hampshire and Dorset areas. Apply: It is essential that applicants hold entitlement to work in the UK. Please quote reference 127 510 in all correspondence. Please note: This role may be subject to a satisfactory basic Disclosure and Barring Service (DBS) check. If this position isn't suitable but you are looking for a new role, or if you are interested in seeing what opportunities are out there, head over to our LinkedIn page (cka-group) and follow us to see our latest jobs and company news.
