Business Manager – Urban Ice Tribe
📍 Location: Wigan, UK | Full-time
About Urban Ice Tribe
Urban Ice Tribe is a fast-growing wellness brand specializing in ice baths, saunas, chillers, and recovery equipment. We supply both residential and commercial setups, helping individuals, gyms, and wellness centers experience the benefits of cold therapy.
We’re looking for a highly organized, action-oriented Business Manager to support our CEO and founder, ensuring the business runs smoothly and continues to scale. This role is fast-paced and requires someone who can think critically, take initiative, and keep their finger on the pulse of the business—tracking numbers, stock levels, trends, and growth opportunities.
The Role
As Business Manager, you’ll work directly with the CEO, handling day-to-day operations, managing stock and finances, and helping drive business growth. You’ll be responsible for keeping things running efficiently while also looking ahead to new opportunities.
Key Responsibilities
🔹 Business Operations & Strategy
- Support the CEO with day-to-day decision-making and business planning.
- Track key business numbers, forecasts, and trends to ensure smooth operations.
- Stay on top of wellness industry trends and competitor activity.
- Oversee the management of stock levels, order inventory, and ensure product availability.
- Monitor sales performance, margins, and revenue projections.
🔹 eCommerce & Website Management
- Oversee and support the management WooCommerce store—upload new products, optimize descriptions, and update stock.
- Oversee product listings, pricing strategies, and promotions.
- Ensure the website is running smoothly and work with the team to help improve the customer experience.
🔹 B2B Relationship Building
- Work with the team to develop and maintain relationships with gyms, spas, and wellness centers.
- Identify opportunities for bulk orders and commercial partnerships.
- Support the team on collaborations with influencers, sports teams, and industry leaders.
🔹 Customer & Supplier Management
- Communicate with suppliers to help manage stock, pricing, and product development.
- Handle customer inquiries and support, ensuring high satisfaction.
- Oversee order fulfillment and logistics to maintain efficiency.
Who We’re Looking For
✅ Highly organized, proactive, and action-driven – You can make things happen.
✅ Strong critical and practical thinker – You see problems before they arise and solve them fast.
✅ Comfortable in a fast-paced environment – You thrive on variety and quick decision-making.
✅ Good with numbers – You can track finances, stock levels, and sales performance.
✅ Tech-savvy – Experience with WooCommerce, eCommerce, and inventory systems.
✅ Passionate about wellness – An understanding of cold therapy and recovery trends is a plus.
Why Join Us?
🚀 Work directly with the CEO and have a real impact on a growing brand
💻 Flexible work environment with autonomy to make decisions
💰 Competitive salary & potential for performance-based incentives
📈 Opportunity to grow as the business scales
How to Apply
📩 Send your CV and a short cover letter explaining:
- Why you’re a great fit for this role
- How you’d help scale our business and optimize operations
- Your experience in business management, eCommerce, or wellness
📧 Email your application to [jobs@urbanicetribe.com]
👉 Join our exciting and growing business. Help shape the future of cold therapy and wellness!
