Product / Feature Team Information:
Network Health & Automation
ESSENTIAL SKILLS REQUIREMENTS:
- Extensive know-how in data analysis & data visualization
- Hands-on experience with data visualization tools preferably AWS QuickSight
- Solid understanding of relational database concepts & SQL
- Experience with ETL workflows & data transformation
- Experience in UX design for reporting solutions
- Familiarity with basic enterprise IT network technologies (Routing, Switching etc.)
- Familiarity with ITIL processes, including incident, change, and problem management.
- Experience working in an enterprise environment
- Any additional responsibilities assigned in the Agile Working Model (AWM) Charter
ADVANTAGEOUS SKILLS REQUIREMENTS:
- Experience with Agile Working methods (e.g. Scrum)
- Experience with restful APIs
- Programming skills, preferably in Python
- Understanding of Cloud computing principles
- Experience in IT Infrastructure or Application operations
- Experience in working with Configuration Management Databases (CMDBs) for IT Assets
- Experience with IT orchestration & automation solutions, e.g. Rundeck, Ansible
- Experience in designing and optimizing user interfaces and workflows for database systems
- Experience with common data formats, e.g. YAML, JSON
- Understanding of AI technologies and their applications
- Ability to communicate effectively with both technical and non-technical colleagues/users
- Ability to handle high-pressure situations
- Ability to identify and implement ways to reduce complexity
- Ability to work independently and take initiative
- Willingness to take over responsibility for topics which go beyond Reporting/BI
- Self-motivated and able to work in a team
- Commitment to delivering high-quality work on time
- Effective stakeholder management and communication skills
- Strong initiative to find ways to improve solutions, systems and processes
- Capacity to interpret business needs and implement solutions
- Project Management skills
WHICH QUALIFICATIONS/EXPERIENCE DO WE NEED FOR THE ROLE?
- BSc Computer Science or equivalent qualification
- >5 years experience in BI, Data Visualization & database systems
- Relevant IT Qualifications and knowledge
WHAT WILL BE YOUR ROLE AND RESPONSIBILITIES?
- Develop and maintain reporting solutions for the global IT network operations teams at the Group
- Creating valuable insights in existing network infrastructure data
- Collect, analyse and interpret data from sources like CMDBs, Operational Databases, Network Management/Monitoring Systems and others
- Present the data in a way that the network operations teams can take decisions based on it (e.g. for capacity steering, lifecycle planning, analysis of reoccurring incidents etc.)
- Setting up new Reporting solutions & migrate existing solutions towards new platforms
- Designing data flows between different existing and new solutions
- Taking over responsibility for additional areas (beyond Reporting/BI) within the team
- Engage regularly with stakeholders (mainly the global network operations teams): comprehend their requirements, and advise them on how to best utilize the available solutions
- Manage problems, changes, and incidents
- Continuously improve reporting processes and solutions and leverage new technologies to enhance data visibility and enable data driven IT network operations
- Development, testing, deployment, maintenance and support software applications
WHAT DO WE OFFER YOU?
- Cutting edge global IT system landscape and processes
- Flexible working of 1960 hours in a 12-month period
- High Work-Life balance
- Remote / On-site work location flexibility
- Affordable Group vehicle promotions (buying or leasing options available, terms and conditions apply)
- Highly motivating, energetic, and fast-paced working environment
- Modern, state-of-the-art offices
- Dynamic Global Team collaboration
- Application of the Agile Working Model Methodology
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