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Salary: 540000 Location: Johannesburg
Description:
Guest Services & Experience
- Deliver exceptional guest services to ensure satisfaction.
- Foster strong relationships with regular customers.
- Innovate and implement bi-weekly specials to keep the menu fresh and exciting.
- Monitor and actively engage on social media to post updates, specials, and events.
- Represent the restaurant at local food events to enhance its profile.
- Address customer questions and complaints with professionalism and efficiency.
Staff Management
- Organize and oversee staff schedules to ensure smooth operations.
- Lead and inspire a team by delegating effectively and nurturing talent.
- Recruit, hire, and onboard new employees.
- Conduct staff training, regular evaluations, and performance reviews.
Operational Management
- Oversee the Executive Chefs adherence to food cost guidelines and inventory control.
- Regularly inspect supplier deliveries to ensure quality and compliance with standards.
- Implement cost-control measures and reduce waste.
- Monitor daily operations and promptly address any challenges or inefficiencies.
- Develop and execute innovative strategies to increase productivity and drive floor sales.
Workplace Culture
- Promote a positive, collaborative, and professional working environment.
- Recognize and address staff needs to maintain high morale.
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