Job Description
We’re looking for a friendly and professional Retail Salesperson to be the first point of contact for our customers. You’ll play a key role in providing excellent customer service and resolving queries to ensure every customer leaves satisfied.
Responsibilities:
- Welcome customers warmly and take their orders.
- Use excellent product knowledge to boost sales.
- Follow up on orders to avoid delays and ensure customer satisfaction.
- Keep the counter clean and organized.
- Make sure every customer leaves happy and satisfied.
- Address customer queries and provide assistance at the counter.
- Treat all customers with respect and professionalism.
- Prepare and provide quotations while handling queries.
- Ensure specials and brochures at the counter are always up to date.
- Take on additional tasks as assigned by management.
- Manage and follow up on all back orders.
- Inform customers about stock availability.
- Regularly review and monitor all provided quotes.
- Assist with other tasks as needed.
Requirements:
- Matric (Grade 12) or equivalent
- Experience in a consumer / retail environment
- Must come from an Electrical background
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