Tenancy Management Team Leader - Liverpool - Contract min 9 months
We have an exciting opportunity to recruit a Tenancy Management Team Leader in Liverpool for a minimum of 9 months, where you will be responsible for the day-to-day performance management of a small team of Officers, ensuring the effective delivery of high-quality housing and tenancy management services within communities.
Your new role
- Line management - appraisals, disciplinaries, absence & sickness, training and development
- Managing performance on set targets such as ASB, arrears, allocations, voids and estate management
- Budget management and monitoring
- Develop and maintain effective working relationships with colleagues, customers and stakeholders
- Reviews and audits
- Delivery and development of neighbourhood plans
- Lead on resident engagement and involvement, gathering information to identify and address key issues within the community
What you'll need to succeed - Strong knowledge and understanding of housing legislation and best practice
- Proven experience of managing a high-performing team
- Knowledge/understanding of relevant processes - allocations, voids, compliance, asb and arrears within social housing
- Skilled in customer/stakeholder relationship management
What you'll get in return - Competitive salary
- 35 hours per week - hybrid working
- Minimum 9 month temp contract
What you need to do nowIf you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.
If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career.
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