Divisional Sales Operations Lead
Location: City of London
Location type: Hybrid
Who we are…
GlobalData is a specialist information services business on a mission to help our clients decode the future, make better decisions and reach more customers. Using our unique data, expert analysis and innovative solutions we’re able to create trusted intelligence on the world’s largest industries for thousands of companies, government organisations and industry professionals in one fully integrated platform.
We began our journey in 2016, by combining a diverse range of specialist information services companies, many with decades of trusted customer relationships and deep sector specialisms. Today, we believe in the power of collaboration and operate as a single company, with more than 3,500 colleagues worldwide, across 20+ industries, delivering value for over 5,000 customers globally. The combination of deep expertise within the industries we serve and an innovative mindset, are unique and fundamental to ongoing success of our business.
Why join the Sales team at GlobalData…
GlobalData is at a pivotal point in its growth journey. Following multiple acquisitions and having recently received transformational investment we need curious, ambitious, courageous people to support us in achieving our vision of becoming the world’s trusted source of strategic industry intelligence.
Our big ambitions mean that life at GlobalData is fast paced, entrepreneurial and rewarding. We recognise the collective power of our people and it’s the partnerships between our teams that have shaped our success and will continue to do so in the future. Our shared values of courage, curiosity and collaboration drive the way we behave and interact with each other, and our customers.
The GlobalData Sales team operate at the face of our business introducing clients to our trusted strategic intelligence. With an established book of market leading brands and the scope to build from scratch there is a real opportunity for sales talent at all levels to learn and develop in our growing business.
The team is led by a strong management team who offer training, development and coaching that allows both early and experienced talent to progress in their career. The culture on the floor is buzzing and positive, and you can expect to be rewarded well with our uncapped commission scheme.
The role…
The Divisional Sales Operations Lead will drive operational effectiveness across the division by collaborating with sales leadership, cross-functional teams, and corporate global business performance to optimize processes, increase efficiency, and enhance revenue. This role requires a blend of strategic leadership, analytical skills, and a deep understanding of sales operations to support business growth and ensure alignment between sales and customer success teams.
What you’ll be doing…
- Sales Analytics & Intelligence: Develop actionable sales insights gathered from central reporting and KPI’s to support decision-making across the division.
- Customer Intelligence & Segmentation: Implement customer segmentation strategies to optimize sales resources and drive targeted selling.
- Sales Role Design & Team Sizing: Collaborate with sales leadership to design sales roles and teams that align with business goals, ensuring optimal resource utilization.
- Territory Design & Sales Coverage: Work with the Chief Revenue Officer (CRO) to optimize territory planning and resource utilization to enhance performance.
- Sales Performance Management: Partner with the central business performance function to manage systems for tracking and improving sales team performance, providing insights to sales leadership.
- Pipeline Management & Forecasting: Oversee pipeline management, ensuring accuracy and timely reporting of forecasts.
- Quote Allocation & Goal Setting: Manage quota distribution and set performance goals in line with business objectives.
- Sales Leader Business Partner: Serve as a strategic partner to sales leadership, identifying opportunities for process improvement and efficiency gains.
- Support CRO & Analyst/Consultant Interactions: Enhance the sales process and support the CRO in driving value with Tier 1 customers through engagement with analysts and consultants.
- Sales Renewal Process Improvement: Redevelop and streamline the sales renewal process, including pricing, and provide recommendations to the CRO and COO.
- Sales Talent Onboarding: Collaborate with Sales Leadership and Sales Enablement teams to enhance onboarding processes and drive sales talent development.
- Divisional & GD Reporting: Act as the lead representative for the division in the GD reporting overhaul project, collaborating with GD Business Performance to streamline reporting and meet divisional needs.
What we look for…
- Bachelor’s degree in business, Finance, or a related field.
- 7+ years of experience in sales operations, sales enablement, or related roles.
- Strong proficiency in CRM systems (e.g., Salesforce) and sales analytics tools.
- Proven experience in supporting sales leadership and driving sales process improvements.
- Experience working with cross-functional teams and leadership to implement process enhancements.
- Excellent communication, leadership, and project management skills.
Skills:
- Analytical & Strategic Thinking: Ability to translate data into actionable insights and align sales operations with business strategy.
- Technical Proficiency: Advanced knowledge of CRM systems (e.g., Salesforce), sales forecasting tools, and BI systems.
- Project Management: Proven experience managing complex projects with cross-functional teams.
- Process Optimization: Experience in identifying and implementing process improvements to drive efficiency.
KPIs & Success Metrics:
- Improved sales forecast accuracy and pipeline visibility.
- Enhanced customer engagement and cross-functional collaboration.
- Streamlined sales renewal processes and pricing recommendations.
- Increased CRM utilization and elimination of shadow data sets.
- Successful implementation of sales talent onboarding improvements.
- Effective participation in divisional and GD reporting projects.
GlobalData believes strongly in the value of diversity and creating supportive, inclusive environments where our colleagues can succeed. As such, we are proud to be an Equal Opportunity Employer. GlobalData is determined to ensure that no applicant or employee receives less favourable treatment on the grounds of gender, age, disability, religion, belief, sexual orientation, marital status, race, or is disadvantaged by conditions or requirements which cannot be shown to be justifiable.
To find out more and to apply to our roles please visit careers.globaldata.com
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