Perpetual Inventory Controller (External Applications Only)
Description:
Perform physical cycle stock counts and verify to system stock on hand. Reconcile and investigate cause for discrepancies and capture variances identified. Identify and report on damaged stock, incorrect pricing, SKU’s.
Requirements:
- Minimum Grade 12 and 1 (one) year work related experience or 2 (two) years related experience
- Ability to communicate in English and the dominant language spoken in the geographical area where the position is available
- Must be literate
- Must have strong numeric skills
- Must be accurate and able to work under pressure
- Must have basic computer skills
- Must be willing to work shifts, weekends and Public Holidays.
Responsibilities:
Perpetual Inventory Counts
- Count stock daily according to the PIC Count Cycle.
- Investigate all variances whether positive or negative and report the results to the Store Manager.
- Investigate and rectify negative stock quantities daily, after receiving approval from the Store Manager.
- Identify and report on damaged stock to the Store Manager.
- Conduct Mini Stock-takes as and when instructed to do so by Management.
- Assist with Wall-to-Wall Stock-take preparations and report any areas of concern.
- Normal PIC counts to be done during full Stock-take.
Reporting
- Report variances for the day to the Store Manager and/or Divisional Manager as required by the Cashbuild Way.
- Report all irregularities to Store Management and/or Divisional Manager as required by the Cashbuild Way.
- Report irregularities to DM if no action is taken by the Store Manager.
- Report on incorrect and poor quality pricing, SKU’s and damaged stock.
- Report on poor merchandising on racking and bulk area.
- Report on bulk stock area if special attention is required.
PIC Adjustments
- Ensure all adjustments are actioned, verified for accuracy and signed off by Management.
- Ensure the “End of Day Report” is validated to yesterday’s PIC Adjustment Sheet and filed.
- Report on any adjustments not done on the day of the count cycle prior to end of trading day.
Filing and Administration
- Ensure all PIC documents are completed, signed off by you, approved by the Store Manager and filed daily.
Customer Service
- Adhere to the Cashbuild Dress code at all times.
- Name badge to be displayed and visible to the Customer.
- Immediately assist with Customer complaints.
Safety (OHSA) Requirements
- Ensure compliance with safety (OHSA) regulations within area of responsibility.
- Report any discrepancies to the Store Manager.
- Ensure correct safety equipment and clothing are used.
Drive for Results
- Achieve set targets and complete work accurately and at the required standard.
- Deliver best practice quality/standards as established in the company.
- Follow through on commitments.
Solve Problems
- Identify problems and seek root causes.
- Resolve problems and escalate issues accordingly.
Make Decisions
- Make decisions within the framework of company policies and within set timelines.
- Consider consequences of decisions made in area of responsibility.
- Implement decisions made in line with agreed processes and policies.
Plan
- Plan within framework of operational/department policies and procedures.
Handle Pressure
- Handle pressure well and maintain consistency in controlling responses irrespective of time or workload pressures.
- Demonstrate courtesy and willingness to assist when dealing with customers, suppliers, and colleagues.
- Able to deal with daily conflict situations effectively.
Communicate
- Demonstrate courtesy and effectiveness in day-to-day communication in line with company values.
- Ensure relevant information is shared with appropriate stakeholders.
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