An official franchised dealership for Iveco and Powerstar commercial vehicles who offers sales of parts and servicing/repairs of vehicles is in search of a Commercial Retail Service Manager to join this thriving team.
This manager will be supported by a strong Technical Foreman, making this role perfect for a leader with extensive experience in retail spaces and large team management (15+ size teams).
NON-NEGOTIABLES
- Proven track record of successfully managing a large workshop with commercial vehicles .
- Experience with SAP or some type of Retail operating system .
- Volumes of Service jobs: Must be able to handle 12-15 jobs per day .
- Experienced with Budgets .
- Experience with Admin reports such as Work in Progress & Warranties .
- Experience with Disciplinary Process .
Required
- Minimum Grade 12 or equivalent qualification.
- Qualified Artisan/Diesel mechanic or Engineering qualification (bonus) .
- 8-10 Years working experience in a technical retail environment .
- 5 years in a Management position , which includes managing a large staff complement .
Responsibilities include :
- Manage and control the complete technical function in the Business Unit and ensure deadlines and quality and budget standards are met.
- Ensure the effective management and maintenance of facilities, tools, and equipment.
- Manage and develop/train Technical Personnel.
- Compile and manage the Department budget and targets within prescribed parameters and standards.
- Directly manage and control warranty/maintenance processes/systems and audits.
- Ensure compliance with the Occupational Health and Safety Act in the Workshop.
- Manage Service and Maintenance of all customers' fleets.
- Manage and control all service level/quality requirements by the respective OEMs.
PACKAGE
Great basic + car allowance + petrol + cell phone, medical aid contribution, and provident fund.
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