School Relationship Executive
Leeds
£25,000
Do you have strong communication skills and the ability to build relationships with senior leaders in some of the UK s top schools?
Are you a highly organised individual who thrives on project management tasks and excels at providing comprehensive back-office support?
I ve recently partnered with a flourishing family-run business experiencing a period of growth. This company specialises in online retail within a niche market. This business is committed to offering continuous learning opportunities for their team members, providing a real chance for growth and increased responsibility.
As a School Relationship Executive, you will initially manage smaller accounts with the goal of advancing to larger client portfolios and eventually moving into a senior role. You will embody the company's image and ethos, handling issues with professionalism and promptness. Your efforts will ensure that clients consistently receive exceptional value, service, and quality from their brand.
A driving license is desirable but not essential. However, candidates should ideally have plans to learn to drive within the next 6-12 months.
Duties
School Relationship
- Be the day-to-day first point of contact for the clients allocated to you
- Proactively communicate company updates with clients to manage expectations effectively, to ensure a positive relationship.
- Identify any risks to the relationship to ensure they are mitigated
- Attend client meetings such as, but not limited to:
Annual review meetings with all clients between September & October
Measuring events with relevant schools between May July
Design meetings for new product launches
Additional care meetings for clients where relationships are at risk.
Ensure next actions are completed within the promised timelines and ensure updates are communicated clearly and efficiently with the relevant departments internally; particularly with the Product Team for product requirements and with the Customer Service Team for product information for customers.
Have a clear understanding of client requirements, ensuring it is clearly communicated internally and presented correctly online.
Administration
Carry out admin tasks delegated by the SRMs:
Project management of Measuring Events
Annual Review Meeting schedule
Annual Communications; primarily early ordering emails from May-July
Collating and maintaining school specific information; primarily pupil numbers and contact details
Industry exhibition logistics
Organising samples for meetings
Meeting info-preparation
Coordinating with Leeds-based departments to ensure smooth transition of information to SRM; particularly with the Product Team (launch, development & purchasing)
Sales
Participate in sales presentation preparation, as required by the Managing Director & SRMs
Attend industry exhibitions as a representative of the brand.
If you would like to find out more information, please contact Victoria Riley at Aspion Recruitment or apply via the link
