Cashier (Cashbuild Internal Applications Only)
Description:
Accurate handling of all Point of Sale (POS) transactions and documentation, ensuring customer satisfaction. Ensure that no goods/stock pass through the Point of Sale (POS) without payment.
Requirements:
- Grade 12 or minimum of 1 (one) year work-related experience
- Ability to communicate in English and the dominant language spoken in the geographical area where the position is available
- Ability to perform basic calculations accurately
- Strong administration skills
- Willingness to work shifts, weekends, and public holidays
- Ability to work under pressure
- Ensure all cash (including floats and petty cash) allocated to you balances (no shorts and overs)
- Ensure goods are correctly identified and captured on the Point of Sale Terminal
- Capture the correct payment type received from customers on the Point of Sale Terminal
- Ensure you have sufficient change at all times
- Ensure pick-ups are done accurately and within the set parameters
- Ensure cash-ups are done accurately at the end of your shift
- Ensure all daily takings are dropped into the Drop Safe/vault
- Ensure all transactions relating to other stores' money, deliveries, and quotes are processed correctly
Administration:
- Sign, compile, and file all related documentation relating to the Cashiers function
Ready for Business:
Adhere to Ready for Business and Beyond my Control as per the CB Way.
Customer Service:
- Offer fast, friendly, and efficient service to all Cashbuild customers when checking in and out customers' goods
- Direct customers to the relevant person who can assist them
- Comply with the company’s dress code
Safety (OHSA) Requirements:
- Ensure customer and staff safety within area of responsibility
- Report any discrepancies to the Store Manager
Security Awareness:
- Ensure system password control at till point is adhered to
- Ensure cash safe keeping and transport to the cash office as per the Cashbuild Way requirements
Drive for Results:
- Achieve set targets and complete work accurately and at the required standard
- Deliver best practice quality/standards as established in the company
- Follow through on commitments
Solve Problems:
- Identify problems and seek root causes
- Resolve problems and escalate issues accordingly
- Use relevant information available in own department and operational work environment to resolve problems
Make Decisions:
- Make decisions within the framework of company policies and within set timelines
- Consider the consequences of decisions made in the area of responsibility
- Implement decisions made in line with agreed processes and policies
Plan:
Plan within the framework of operational/department policies and procedures.
Handle Pressure:
- Handle pressure well and maintain consistency in controlling responses irrespective of time or workload pressures
Communicate:
- Demonstrate courtesy and effectiveness when dealing with others in day-to-day communication in line with company values
- Share relevant information with appropriate stakeholders
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