Ensure relevant documentation for all transactions is checked and recorded when stock and/or fixed assets leave the Store or when Customers return stock.
Requirements:
- Minimum Grade 12 and 1 (one) year work related experience or 2 (two) years’ work related experience
- Ability to communicate in English and the dominant language spoken in the geographical area where the position is available
- Must be literate
- Must have strong numeric skills
- Proven attention to detail
- Must be able to work under pressure
- Must be willing to work shifts, weekends and Public Holidays
Responsibilities:
- Ensure no goods leave Cashbuild stores without the relevant documentation.
- Complete correct and full documentation with the correct date, time, sequence, and signature.
- Ensure all Customer returns are correctly recorded in the End Controller book and authorised.
- Ensure backup employee is available for area of responsibility with shift changes, lunch, and tea breaks.
- Sign the End Control keys IN/OUT daily.
- Ensure all exit/entry doors are closed if not in use.
- Ensure that loading and off-loading shutter doors are closed at all times when not in use.
- Report all suspicious behaviour and vehicles which could pose a risk to Cashbuild and its Customers to Management.
- Conduct random searches on Employees when they leave the Store.
Customer Service:
- Offer fast, friendly, and efficient service to all Cashbuild Customers when checking in and out Customers' goods.
- Direct Customers to the relevant person who can assist them.
Ready for Business:
- Adhere to Ready for Business and Beyond my Control as per the CB Way.
Drive for Results:
- Achieve set targets and complete work accurately and at the required standard.
- Deliver best practice quality/standards as established in the company.
- Make an effort to follow through on commitments.
Solve Problems:
- Identify problems and seek root causes.
- Resolve problems and escalate issues accordingly.
- Use relevant information available in own department and operational work environment to resolve problems.
Make Decisions:
- Make decisions within the framework of company policies and within set timelines.
- Consider the consequences of decisions made in the area of responsibility.
- Implement decisions made in line with agreed processes and policies.
Plan:
- Plan within the framework of operational/department policies and procedures.
Handle Pressure:
- Handle pressure well and be consistent in controlling own responses irrespective of time or workload pressures.
Communicate:
- Demonstrate courtesy and effectiveness when dealing with others in day-to-day communication in line with company values.
- Ensure relevant information is shared with appropriate stakeholders.
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