Unemployed Learnership Face to Face Financial Advisor
Apply remote type Hybrid locations Sandton time type Full time posted on Posted 4 Days Ago time left to apply End Date: January 20, 2025 (30+ days left to apply) job requisition id R-15970172
Empowering Africa’s tomorrow, together…one story at a time.
With over 100 years of rich history and strongly positioned as a local bank with regional and international expertise, a career with our family offers the opportunity to be part of this exciting growth journey, to reset our future and shape our destiny as a proudly African group.
Job Summary
Unemployed Learnership Face to Face Financial Advisor opportunity, incumbent must have completed a Diploma in finance, advantage and preference if any Financial planning qualifications or even RE5 certification is obtained. Learnership will start 1 April 2025 for 12 months.
Job Description
- Sales and Service Delivery Focus (Supervision and support)
- Facilitate seamless sales activation, conversion, and fulfilment for new to bank and current customers.
- Deepen Customer Relationships
- Provide a high level of individualized service to customers utilizing consultative relationships with customers to increase loyalty and business referrals.
- Sales conclusion and sales activation
- Apply knowledge to drive seamless fulfilment of sales and timeous reporting on customer sales related queries.
- Ensuring that all credit- and fraud referrals are investigated and resolved or escalated and resolved.
- Customer Experience Management
- Interact with customer segments in a manner which enhances the brand experience.
- Manage transactional activities.
- Perform work as per the pre-set daily workforce plans and schedules necessary adjustments.
- Record and report on to provide timely and accurate information and provide monthly reports that reflect insight into tendencies and patterns.
- Risk and governance: Comply and adhere to all internal and external risk and governance policies, standards and procedures and escalate associated risks.
- Adhere to NCA, FICA and FAIS legislation.
Education
Absa Bank Limited is an equal opportunity, affirmative action employer. In compliance with the Employment Equity Act 55 of 1998, preference will be given to suitable candidates from designated groups whose appointments will contribute towards achievement of equitable demographic representation of our workforce profile and add to the diversity of the Bank.
Absa Bank Limited reserves the right not to make an appointment to the post as advertised.
About Us
Absa Group Limited (“Absa Group”) is listed on the Johannesburg Stock Exchange and is one of Africa’s largest diversified financial services groups.
Absa Group offers an integrated set of products and services across personal and business banking, corporate and investment banking, wealth and investment management and insurance.
Absa Group owns majority stakes in banks in Botswana, Ghana, Kenya, Mauritius, Mozambique, Seychelles, South Africa, Tanzania (Absa Bank Tanzania and National Bank of Commerce), Uganda and Zambia and has insurance operations in Botswana, Kenya, Mozambique, South Africa and Zambia. Absa also has representative offices in China, Namibia, Nigeria and the United States, as well as securities entities in the United Kingdom and the United States, along with technology support colleagues in the Czech Republic.
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