F & I Manager

SiG Labour Corporate • Other • Bedfordview, South Africa • 1w ago

RELATIONSHIPS AND PERSONAL ACTIVITIES:

Directly responsible to General Manager
Relationship with:

- Vehicle manufacturers, banks, insurance companies
- Other professional organizations, SABTA, M.I.F., N.A.D.A., N.A.A.M.S.A., I.M.I., Chamber of Commerce, other motor vehicle dealers
- Other companies' representatives and suppliers
CUSTOMER SERVICE AND SATISFACTION:

To maintain a high level of customer satisfaction whilst maximizing profits
To improve the quality of customer service and retention by referring customers to in-house financial and insurance facilities
Assisting workshop clients with motor plan extension and quotes

COST CONTROL:

To ensure all customers invoices have been prepared and submitted
To examine daily / weekly / monthly debtor situation ensuring collection of outstanding accounts

MAIN JOB FUNCTIONS:
ADMINISTRATION:

To ensure that the department is operated correctly within legal parameters such as the National Credit Agreements Act, Insurance Acts, FAIS, FICA and Tax Laws
Operate within dealership parameters
Load electronic applications, contracts, on all bank mediums to facilitate speedy finance approvals and payouts
To use Signio for contract and product documentation
To ensure the compliance and FIAS files are completed correctly
To assist with DOC, daily figure reporting

COMPLIANCE:

Adhere to compliance procedures in terms of FAIS, FICA and such other policies of the company including Beeswax
Complete required FICA and FAIS documentation
Submit completed correct, completed FIAS file when required

COMMUNICATION:

To maintain good liaison with financial institutions, insurance companies, professional bodies, suppliers, statutory representatives, and all other contacts

FINANCE: