Service Controller

LevelUp (Pty) Ltd • Other • Johannesburg, Gauteng, South Africa • $200 - $300 / year • 1w ago

Duties & Responsibilities

Online Administration

Generate quotes based on information on the online Service Reports.
Proactively promote services and inspections.
Process customer orders for services, repairs and inspections.
Allocate required stock, coordinate picking and dispatch of spares where required.
Sustain and improve service levels to key accounts clients.
Collate the required documents and hand-in to the Accounts Department, to generate an invoice on completion of job within 5 days.

General

Provide administrative support to the online system Manager.
Ensure filing of all relevant departmental documentation is in order.
Comply with the company policies and procedures.

Health And Safety

Ensure that health and safety regulations are always adhered to.
Adhere to all processes, policies, and procedures relevant to the Company.
Adhere to all processes, policies, and procedures relevant to the Department.

Desired Experience & Qualification

Grade 12 (with English and Maths).
Administration Diploma or equivalent.
Computer Skills (MS Packages).
Previous experience in a similar role.
Ability to compile a formal quotation and a formal report.
Some understanding of crushers/ screens/ conveyors (technical know-how).
2 years of experience in a service environment.
Understanding of the sales of spares.

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