Business Segment: Personal & Private Banking
To manage and develop a team and all other available resources (people, process, and systems) within the branch to entrench a strong client-focused culture that will enable high-quality service to all customers.
Qualifications
Minimum Qualifications
Experience
- 3-4 years experience in branch processes, products, and systems with sound understanding of bank policies.
- Experience in the application of coaching techniques would be beneficial, as part of having led a team.
Core Competencies
- Challenging Ideas
- Directing People
- Exploring Possibilities
- Following Procedures
- Making Decisions
- Producing Output
- Articulating Information & Providing Insights
- Banking Process & Procedures
- Customer Acceptance & Review (Consumer Banking)
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