Technical Skills – thorough understanding of computer system and hardware as well as ability to troubleshoot. Strong knowledge of components including CPU’s, GPU’s, motherboards, RAM, storage devices, cooling systems. Proficiency in installing and configuring operating systems
Customer Service – ability to listen to needs and explain computer best practice and software
Problem Solving – ability to breakdown problems and find solutions
Attention to detail – ability to maintain precision when working with computer software and computers
Communication – to effectively communicate
Patience – ability to practice patience in finding a problem and executing it
Security – ability to install firewall, router and encrypt data and understand compliance
Networking – ability to understand different types of networks and architecture
Ability to work independently
