Barman

Intellistaff • Other • Stellenbosch, South Africa • 3h ago

Key Responsibilities:

Drink Preparation :
- Prepare and serve a diverse range of alcoholic and non-alcoholic beverages, including cocktails, coffee, espresso, and specialty drinks.
- Ensure consistency and quality in drink preparation and presentation.
- Innovate and create new drink recipes and suggest beverage pairings.
Customer Service :
- Greet and engage with guests in a friendly and professional manner.
- Take beverage orders, provide recommendations based on guest preferences, and ensure guest satisfaction.
- Address guest complaints and concerns with a positive attitude and resolve issues promptly.
Inventory Management :
- Monitor inventory levels and assist with ordering supplies as needed.
- Track and manage stock to minimize waste and ensure the availability of popular items.
- Conduct regular inventory checks and report discrepancies to the manager.

Cash Handling :
- Process guest payments accurately and efficiently.
- Handle cash, and credit card transactions, and maintain a balanced cash register.
- Ensure all transactions are recorded properly and follow cash handling procedures.
Compliance and Safety :
- Adhere to all health and safety regulations, including food safety and sanitation standards.
- Follow responsible alcohol service guidelines and check guest identification when necessary.
- Report any safety hazards or maintenance issues to the manager.
Team Collaboration :
- Work closely with other staff members to ensure smooth and efficient service.
- Assist with training new staff on drink preparation and customer service standards.
- Participate in team meetings and contribute ideas for improving service and efficiency.

Qualifications:

Experience :
- Previous experience as a barman, barista, or in a similar role preferred.
- Experience in a hospitality or customer service environment is beneficial.
Skills :
- Strong knowledge of drink preparation techniques and recipes.
- Excellent customer service and communication skills.
- Ability to multitask and work efficiently in a fast-paced environment.
- Attention to detail and commitment to quality.
Certifications :
- Food safety certification preferred.
- Responsible alcohol service certification preferred.
Education :
- High school diploma or equivalent required.
Physical Requirements :
- Ability to stand and walk for extended periods.
- Ability to lift and carry heavy objects
- Flexibility to work evenings, weekends, and holidays as needed.

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