At Eppo, we are building the future of experimentation, so that every company can have an entrepreneurial, customer oriented culture. We believe that AB experiments uniquely put customers at the center of product decisions instead of political processes.
Our next-gen platform allows companies to 10x their volume of AB experiments by embracing the full technical rigor of engineering and statistics while focusing intensely on the evangelism of results and accessibility to business users. We are built for the modern cloud infrastructure, with easy integrations and an emphasis on privacy and security.
Our team is made up of veteran product builders from Airbnb, Slack, and Snowflake, and our product is powering experimentation at some of top companies around the world. We’ve raised over $19M in Seed and Series A funding backed by top-tier venture firms like Menlo VC and Amplify Partners.
About the Role
We’re hiring a Sales Engineer to partner closely with our Sales team and support our customers in their experimentation journey. This is a technical role where you will shape how dozens of Eppo customers think about experimentation and help them get started with our platform and achieve long-term technical success. Individuals who excel at this job have the ability to think strategically and invest time in developing re-usable artifacts and best practices which are made available across all customers.
What you’ll do as a Sales Engineer:
- Serve as the key technical contact with our customers and partners as they integrate with Eppo’s SDKs.
- Couple technical knowledge with a consultative mindset to understand customer needs, gather requirements, and influence decisions.
- Be the first point of contact for high priority customer issues or questions related to Eppo’s technical architecture and usage.
- Provide customers with best practices for integrations, develop playbooks for use cases and identify key onboarding & adoption patterns to speed time to value.
- Advocate for customers internally by frequently providing customer feedback to the product team.
- Create a foundation for a strong technical partnership between Eppo and customers and solve technical hurdles that are impeding value realization.
What you’ll bring to the team:
- 3+ years of experience in a Sales Engineering, Partner Engineering, Technical Account Management, Solutions Architecture, or any other customer facing engineering role.
- You are familiar with the software development lifecycle, Continuous Integration, and Continuous Delivery.
- You are familiar with modern cloud data warehouse providers as well as product analytics and ETL tools.
- You are comfortable with at least one of the following languages: Java, Go, JS, Python, PHP, NodeJS, Ruby, .NET, iOS, or Android.
- You have worked with APIs and one of the major cloud providers (AWS, Azure, GCP).
- Experience managing relationships with technical stakeholders.
- Nice to have: Proficient at SQL.
Compensation:
- Competitive salary and early team equity.
- Top of the line health, dental, and vision insurance.
- New laptop/equipment of your choice and whatever else you need to be productive.
- Compensation for learning materials, tools, and resources to help you learn and grow.
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