IT Engineer

Boardroom Appointments • Full-time • Kathu, Northern Cape, South Africa • 9h ago

IT Engineer

Minimum Requirements:

Higher Certificate in IT / Higher Certificate in Information Systems
Higher National Diploma in Technology
Bachelor's Degree in IT (advantageous)
A+ and N+ Certification
2-3 years experience in related field
Speak English fluently

Responsibilities:

Analyzing and interpreting the requests to ensure the classification, prioritization, and escalation of the requests are correct.
Work closely with other teams to ensure the quick resolution of faults and that the user and/or client are kept updated on the progress of the resolution of the fault.
Addressing the issues logged by the clients in a professional and timely fashion.
Tracking and updating logged requests.
Service Desk / Server / Desktop Support
Ability to troubleshoot hardware and software issues around Microsoft and Linux technologies
Ability to research and solve problems/challenges on a day-to-day basis

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