Neighbourhood Assistant - Temp until end of March 2025 - St. Helens
We have an exciting opportunity to recruit a Neighbourhood Assistant on a temporary basis on behalf of a well-established housing association in Merseyside, contracted until the end of March 2025.
This is an office based role, working Monday to Friday, 37 hours per week.
Your new role
- Supporting Neighbourhood Officers and Neighbourhood Managers with clerical and administrative functions
- Speaking to tenants and providing advice & guidance on a range of housing/tenancy management issues they may be facing.
- Dealing with incoming and outgoing emails, arranging appointments, managing diaries, planning and organising meetings and taking minutes.
- Providing responses to landlord reference requests
- Liaising with Income, Tenancy Sustainment, Allocations & Lettings teams to ensure demand and income maximisation
What you'll need to succeed - Experience of working in a Neighbourhood/Housing setting, dealing with customers face-to-face and over the phone
- Ability to identify issues and risks when speaking to tenants
- Ability to promote initiatives to support tenants digitally, through employment opportunities and tenancy sustainment
- Strong communication, interpersonal and customer service skills
- Confident IT user
What you'll get in return - Weekly pay
- Temp contract until end of March 2025
- Hourly rates up to £17.60 per hour
- Option to be paid PAYE or Umbrella
What you need to do nowIf you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.
If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career.
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