Training Consultant Job Description
The Training Consultant will assess the current skill set within the business and identify areas for improvement and further training. They will take charge of the development and implementation of learning interventions to improve productivity and elevate employee confidence levels. Training interventions should be aimed at enhancing employee skill levels and overall performance. The Training Consultant will also be responsible for updating and evaluating training content to align with the business goals.
Experience:
Minimum 2-3 years’ experience within an HR / Training and Development role/environment.
Qualification:
- Matric Certificate
- HR Qualification (advantageous)
- SDF / Training Certifications (advantageous)
- Health and Safety Training Capabilities / Accreditation (advantageous)
Competencies (skills and attributes):
- Ability to work under pressure
- Ability to use own initiative and make decisions
- Creative and Forward Thinking
- Excellent communication Skills on all levels
- Team Player
- Valid Driver’s License + own vehicle (Code 8 unendorsed – must be willing to travel to stores nationally)
- Accuracy and good attention to detail
- Willingness to learn
- Excellent people skills
- Organized and Driven
- Problem-solving ability
- Market Research Skills
- Ability to Present as an Ambassador of the Business
Key Responsibilities:
- Evaluate existing training and development programs within the business
- Ensure training material is relevant and aligns with current market trends
- Revise, modify, and update training materials
- Collaborate with internal departments and HODs to develop training materials
- Create course materials and teaching aids that support content delivery
- Conduct training sessions across the business
- Conduct effective training in person and via electronic means
- Coordinate training interventions including logistics and planning
- Provide day-to-day guidance and leadership to employees
- Deploy feedback tools to assess training effectiveness
- Track training outcomes to ensure alignment with business objectives
- Identify obstacles to learning and facilitate training interventions
- Respond to trainee questions and adjust course content as needed
- Develop evaluation and feedback channels
- Perform ad hoc duties within the HR department
Brand Ambassador Responsibilities:
- Enhance the company’s external brand and image through building relationships with key stakeholders in the training and development sectors.
- Drive word-of-mouth employer brand awareness.
Reporting Responsibilities:
- Compile regular reports on training interventions and needs.
- Report on training interventions relevant to the retail industry.
- Determine metrics to track the effectiveness of the training function.
MINIMUM REQUIREMENTS:
(You must be able to answer “YES” to all requirements listed below)
- Matric Certificate.
- Valid Driver’s Licence – Code 8 unendorsed (must have) – must be able to travel
- Computer Literate: Full Microsoft Office package
- 2-3 years experience in an HR / Training environment/role
Undertakings:
- Criminal / Credit Check
- Qualification verification
Salary - Negotiable (depending on experience and qualifications)
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