Time left to apply: End Date: December 31, 2024 (30+ days left to apply)
Job Requisition ID: R20988
Job Description
Hello Future Branch Advisor,
Welcome to FNB, the home of the #changeables. We strive to be a trusted partner helping to create a better world by providing innovative, contextual, and integrated financial solutions.
As part of our team in FNB Points of Presence, you will be surrounded by unique talents and an inclusive environment that values our differences and lives up to the promise of being deeply invested. Now’s the time to imagine your potential in a team where you can become the best version of yourself.
Responsibilities
- Build and maintain strong relationships with clients.
- Provide a positive customer experience by being helpful and sensitive to customer transactional needs and expectations.
- Educate customers to the correct Banking platform aligned with their needs.
- Connect with our customers by living up to our brand promise of “how can we help you?” at all times.
- Analyze customer data and recommend tailored solutions.
- Achieve sales results by providing contextual and integrated financial solutions to customers.
- Conduct yourself in an ethical manner.
- Take accountability for own performance, personal and career development.
- Show empathy with customers.
- Stay updated on industry trends and product knowledge.
Qualifications
- A completed financial related qualification (NQF5 or higher).
- 1-2 years’ experience in Client Services Support and delivery.
What We Offer
You will have access to:
- Opportunities to build relationships as part of a dynamic team.
- A challenging working environment.
- Personal and professional growth.
- Opportunities to have an impact in a local market as a brand ambassador.
Ideal Candidate Traits
- Customer Centric.
- Enjoy solving problems.
- Persuasive selling skills.
- Able to understand rules in a regulated environment.
- Agile and Flexible.
- Strong communication and interpersonal skills.
- Results-driven attitude with a passion for exceeding targets.
- Excellent Organizational skills and attention to detail.
Apply now if you are interested in taking the next step. We look forward to engaging with you!
All appointments will be made in line with FirstRand Group’s Employment Equity plan. The bank supports the recruitment and advancement of individuals with disabilities. In order for us to fulfill this purpose, candidates can disclose their disability information on a voluntary basis. The Bank will keep this information confidential unless we are required by law to disclose this information to other parties.
Job Details
Application Closing Date: 31/12/24
Thank you for your interest in joining our talent community. Please note that this advertisement is not for an active vacancy, and as such you will not receive a decline notice or status update immediately. We are currently gathering applications to build a talent pool for future opportunities. By submitting your application, you will be considered for similar roles that may become available. We appreciate your interest and look forward to potentially working with you in the future.
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