Company Description
We are SGS – the world’s leading testing, inspection and certification company. We are recognized as the global benchmark for quality and integrity. Our 89,000 employees operate a network of 2,600 offices and laboratories, working together to enable a better, safer and more interconnected world.
Job Description - Responsible for the day to day management, planning, coordination and operation of the Geochem Fire Assay department and sample Preparation.
- Responsible for planning, reviewing and monitoring of capital, revenue and expense budgeting.
- Maintain appropriate shift structures and shift rosters in order to address workload and throughput as per sectional capacity targets and client commitments.
- Maintain, monitor, procure and manage appropriate stock levels within budgetary constraints and workload requirements.
- Responsible for sample routing, formulating changes, improving work flow and maximum utilization of resources in the departments.
- Coordinate Method Development and Method Validation.
- Responsible for effective and appropriate use of equipment and facilities including breakdowns, maintenance, repairs and servicing according to internal schedules.
- Responsible for development, effective utilization and supervision of human resources within the department, including training, recruitment and disciplinary issues.
- Plan a production schedule for the jobs/projects in accordance with lab capability and client requirements.
- Implement and control the production schedule.
- Review and adjust the schedule where needed.
- Keeping abreast of new trends and current development in Analytical Science.
- Attending client meetings, liaising with clients when required.
- Assisting with results evaluation and validation.
- Ensuring that bowl weights are reported on a weekly basis to the Quality Manager by Sample prep supervisor.
- Determine, manage and drive initiatives in order to implement and monitor accreditation requirements as per SGS and ISO17025 requirements.
- Responsible for Health and Safety within the Geochem Fire Assay and sample prep departments.
- Ensuring that company policies are adhered to by all staff and communicating any changes of these policies to the staff.
- Complying and conforming to the QHSE policy of the company.
- Must be fully acquainted with the LIMS system.
- Must comply and conform to the Quality Management System (ISO17025 and SANAS).
- Adhere to all quality and safety requirements of the SGS management system.
- Perform any other reasonable tasks as assigned by direct line manager.
- Direct communication with clients daily on:
- Status updates on new and existing projects.
- Re-negotiating timescales or schedules as necessary.
- Requests for information about services offered.
- RFQ’s and follow up on acceptance.
- Prepare and maintain production reports.
- Monitor and review the performance of staff and organize necessary interventions for improvement on production targets.
Qualifications Education
- Minimum BSC Chemistry or ND Analytical Chemistry.
- Mathematics background would be an added advantage.
Experience
- Minimum 10 years’ experience in a commercial laboratory environment.
- Experience in client liaison and customer relationship management.
- Strong knowledge of SLIM.
- Previous analytical and technical laboratory experience an advantage.
- Good knowledge of ISO17025 requirements.
Competencies
- Good coordination and proven management skills.
- Advanced level of competency in MS Office Suite (Microsoft Word, Excel, PowerPoint, Outlook), to perform word processing, spreadsheet database tracking data and written client communications.
- Statistical evaluation techniques advantageous.
- Ability to work well under pressure and tight timelines.
- Ability to prioritize activities and be flexible to adjust to a variety of situations.
- Ability to effectively coordinate with various departments and levels of staff.
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