Job Advert Summary
About SABS
Working for the South African Bureau of Standards (SABS) opens the mind to the world around you. The South African Bureau of Standards offers diverse career paths in a dynamic environment that nurtures and recognises potential. Become part of our vision of being a trusted standardisation and business assurance solution provider of choice and join a team that fosters accountability, excellence and innovation in an inclusive workplace.
Purpose Statement
To ensure that the billing value chain is implemented appropriately and to provide assistance and advocacy to management with accurate processing of the invoice cycle for existing and new clients.
Minimum Requirements
- National Diploma / Diploma in Finance or a related field (NQF Level 6)
- 3 years relevant work experience in billing or revenue management
Duties and Responsibilities
Functional Management
- Ensure the accurate processing of the billing and related finance activities in the revenue cycle.
- Verify customer payments for cash accounts.
- Proactively track all integration issues where applicable and facilitate timeous resolution of the identified issues.
- Validate sales orders for completeness and accuracy.
- Perform the opening and closing of jobs activities as required.
- Assist business unit managers at sales departments with queries where required.
- Reduce the number of credit notes due to incorrect billing through accurate invoice processing.
- Update and maintain accurate price lists on system in line with approved pricing.
- Facilitate credit note requests and compile memorandums for approval.
- Facilitate customer requests and payments for refunds.
- Track revenue by ensuring that all work performed is billed promptly.
- Track pre-payments that have not been billed to ensure that customers are billed on time for work that is complete.
- Track open receipts unapplied (RA) not allocated due to non-invoicing to ensure that customers are billed on time for work that is complete.
- Reconcile customer accounts to clear any discrepancies regarding payment allocations and billing in assisting to respond to customer queries.
- Ensure that monthly reconciliations are performed and balanced within the required timeframes on the revenue in advance and expired revenue balance sheet accounts for both SABS and SABS Commercial.
- Ensure adherence to set timelines.
- Perform any ad hoc billing-related activities as required.
- Review the work in progress and follow-up with business units to ensure that all completed work is billed, and any invalid sales orders are deleted and cancelled.
- Ensure that all logged customers queries are resolved promptly and satisfactorily; and closed appropriately once they have been resolved.
- Verify Approvals Board (AB) minutes to ensure accurate billing related activities are implemented.
- Compile weekly, monthly, etc. reports regarding billing activities.
- Ensure that billing backlogs in business units with decentralised billing processes are cleared promptly.
- Attend business unit management meetings and alert them to the various billing targets and progress-to-date.
- Provide support to business regarding billing related matters.
- Implement effective billing processes to ensure correctness of revenue in terms of IFRS requirements.
Risk and Compliance Management
- Assist in identifying and adhering to fraud controls, risk prevention principles, sound governance and compliance processes, and tools to identify and manage risks.
- Support and provide evidence to all internal and external audit and regulatory requirements.
- Maintain quality risk management standards in line with ISO and regulatory requirements.
- Maintain and enforce all related Service Level Agreements to minimise business risk and ensure business continuity.
- Adhere to all relevant laws, policies and Standard Operating Procedures throughout the organisation.
- Review related Standard Operating Procedures in consultation with leadership to ensure business optimisation.
Stakeholder Management
- Build and maintain effective internal and external stakeholder relationships for the purpose of expectations management, knowledge sharing and integration, and to manage the organisation’s reputation.
- Represent and participate in the organisation’s committees and task teams when required.
- Convene and attend meetings and present relevant information to stakeholders when required.
- Ensure efficient communication to all stakeholders and other finance team members.
- Ensure the provision of excellent customer service.
- Resolve queries and problems within span of control and within agreed time frames.
- Follow up on unresolved queries and complaints where required in a timely manner.
- Provide relevant and accurate information requested by the clients in a timely manner.
- Liaise with relevant stakeholders regarding follow-up of information, as required.
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