We are looking for an enthusiastic reservations consultant to join our strong and efficient reservations team. The position will be in our reservation department based at Head Office in Pretoria.
Key Areas of Responsibilities:
- Creating and achieving reservations goals.
- Providing excellent customer service.
- Handling inquiries and managing bookings.
Knowledge and Skills Required:
- 3-5 years of experience in a similar role in the hospitality or call center industry.
- Business administration experience.
- Able to work under pressure.
- Good judgement.
- Self-managed.
- Energetic and driven.
- Result-oriented.
- Innovative.
- Creative.
- In-depth knowledge of business and customer needs in the tourism industry (rates, activities, lodge operational procedures, etc.).
- Able to work independently as well as within a group.
- Efficient computer skills.
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