Advert Reference: P14082
Job Title: Phlebotomy Lead - Olivedale Clinic Randburg
Closing Date: 2024/11/21
Position Available From: 2024-11-07
Area: Olivedale Clinic Randburg
Actual Place Of Work: Olivedale Clinic Randburg
Position Type: Contract-Flexible Work week (Fixed Term)
Weekly Hours: 45
Time Conditions: 5 day Work Week (South Africa)
Purpose of Position: Responsible for the performance of the Care Centre team and the Care Centre’s day-to-day functioning, ensuring operational goals are met, and high-quality standards are maintained.
Requirements:
- Relevant HPCSA/SANC registration (Required)
- Relevant Phlebotomy or Nursing qualification (Required)
Required Experience:
- 3 or more years’ experience as a Phlebotomist or similar position within a Pathology environment
- Advanced understanding of phlebotomy procedures
- Basic knowledge of MS Outlook
- Basic knowledge of MS Windows
- Basic knowledge of Excel
- Knowledge of OSH act
Key Responsibilities:
- Actively support People Management and other Central Support strategies and initiatives by ensuring both administrative and practical implementation of all business processes, policies and procedures.
- Conduct investigations relevant to direct reports and act as the complainant in disciplinary enquiries in collaboration with the People Partner.
- Create a positive and inspiring team culture within the Care Centre to ensure operational goals are met and high-quality standards are maintained.
- Ensure that direct reports execute Workday tasks/processes as and when requested by relevant support services teams.
- Identify improvement opportunities on-site and provide feedback to the Area Phlebotomy Manager.
- Identify soft skills development needs within the team and liaise with the Area Phlebotomy Manager to ensure the team receives the relevant development/coaching to deliver on operational goals, high-quality standards and exceptional customer service.
- Identify technical training needs within the team and liaise with the Area Phlebotomy Manager to ensure the team receives the relevant training/mentoring to deliver on high-quality standards.
- Maintain and improve employees' performance in line with the BU and the organisation’s objectives by identifying employee goals, defining performance measurement, providing constructive performance feedback and appropriately addressing non-performance.
- Manage all Quality Control procedures in the Care Centre to ensure best practices are upheld.
- Manage the Care Centre's overall expenses/budget (including MM and overtime) and ensure the correct allocation of funds.
- Monitor the team productivity and overall operational performance of the Care Centre and document/report monthly to the Area Phlebotomy Manager.
- Organise the workflow, schedule rosters, plan/approve leave, and appropriately delegate tasks where required to ensure operational goals are met and high-quality standards are maintained.
- Perform relevant technical and operational Care Centre tasks (and routine phlebotomy work where required) to support the efficient day-to-day functioning of the Care Centre.
- Regularly communicate the operational goals and vision to the team and ensure the team understands the goal and standard at which tasks should be delivered.
- Resolve problems and complaints on-site to ensure efficient operation in the Care Centre and escalate to Area Phlebotomy Manager as required.
- Responsible for the acquisition process (CV screening, interviewing and selection) and ensuring skilled and competent workforce capacity to meet operational goals and maintain high-quality standards.
- Train, onboard and help new employees adjust to the social and performance aspects of their position so they can quickly become productive, contributing team members.
- Update and maintain your own knowledge and understanding of the most recent people practices (people motivation and development, mentoring, performance management) and ensure the effective implementation thereof.
Additional Information:
Applicants must have a South African ID or a valid South African work permit. We do not accept any faxed or emailed CVs. If we have not contacted you within 14 days, please consider your application unsuccessful.
#J-18808-Ljbffr
