Job details
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Job type
Full-time
Location
Crown Mines, Gauteng
Full job description
Introduction
To deliver service excellence through efficient customer service, point of sale (POS) operational activities and merchandising in store that leads to a positive customer experience.
Job Objectives:
- To efficiently execute all operational activities at the point of sale in a timely and efficient manner.
- To maintain high levels of accuracy when scanning merchandise and collecting payment for goods purchased, including actioning clubcard rewards.
- To ensure the safe handling of cash at all times.
- To make customers aware of promotions in order to positively affect sales.
- To efficiently execute and maintain all merchandising and general housekeeping duties according to store and visual merchandise standards.
- To maintain updated knowledge on products, ranges, promotions and events in order to provide the correct information to customers at all times.
Knowledge:
- Basic maths calculations
- Retail/Wholesale background and understanding of merchandising and promotions principles
- Understanding of stock management procedures
- Knowledge of customer service excellence
Skills:
- Planning and organizing skills
- Problem-solving skills
- Strong customer orientation
- Relating and networking
- Following instructions and procedures
- Delivering Results and Meeting Customer Expectations
- Working with people
- Persuading and Influencing
- Coping with Pressures and Setbacks
Experience:
- Desirable: experience in a customer facing role within a retail/wholesale store operations environment
Education:
- Desirable: Maths 50% and English 50% at Grade 12 level
Job Type: Full-time
Experience:
- Retail/Wholesale Cashier: 2 years (Required)
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