Job details

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Job type

Full-time

Location

Crown Mines, Gauteng

Full job description

Introduction

To deliver service excellence through efficient customer service, point of sale (POS) operational activities and merchandising in store that leads to a positive customer experience.

Job Objectives:

To efficiently execute all operational activities at the point of sale in a timely and efficient manner.
To maintain high levels of accuracy when scanning merchandise and collecting payment for goods purchased, including actioning clubcard rewards.
To ensure the safe handling of cash at all times.
To make customers aware of promotions in order to positively affect sales.
To efficiently execute and maintain all merchandising and general housekeeping duties according to store and visual merchandise standards.
To maintain updated knowledge on products, ranges, promotions and events in order to provide the correct information to customers at all times.

Knowledge:

Basic maths calculations
Retail/Wholesale background and understanding of merchandising and promotions principles
Understanding of stock management procedures
Knowledge of customer service excellence

Skills:

Planning and organizing skills
Problem-solving skills
Strong customer orientation
Relating and networking
Following instructions and procedures
Delivering Results and Meeting Customer Expectations
Working with people
Persuading and Influencing
Coping with Pressures and Setbacks

Experience:

Desirable: experience in a customer facing role within a retail/wholesale store operations environment

Education:

Desirable: Maths 50% and English 50% at Grade 12 level

Job Type: Full-time

Experience:

Retail/Wholesale Cashier: 2 years (Required)

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