Are you an experienced Maintenance Supervisor with a passion for ensuring operational efficiency and excellence? This dynamic role involves leading a team and providing critical administrative support to the Aftermarket department. If you're a strong leader with exceptional problem-solving and analytical skills, this position is a perfect fit for you.
Key Responsibilities include:
- Managing and supervising administrative tasks within the Aftermarket department, ensuring smooth and efficient operations.
- Overseeing Work in Progress (WIP), monitoring job closures, and ensuring all tasks are completed within set time frames.
- Acting as the primary point of contact for debtors and ensuring timely resolutions of queries.
- Ensuring accurate processing of creditor payments and managing the reconciliation of outstanding invoices.
- Monitoring and improving labour recovery rates, tracking technician performance, and ensuring data accuracy.
- Managing warranty claims and ensuring timely submission and recovery.
- Providing leadership and support to the team, ensuring professional service delivery and high customer satisfaction.
- Preparing detailed reports for management and stakeholders, including service schedules, KPA reports, and financial summaries.
- Collaborating with other departments to drive efficiency and achieve company goals.
Key Qualifications and Skills:
- 5+ years of experience in a similar supervisory role, preferably within the material handling or related industry.
- A tertiary qualification or demonstrated success in a similar position.
- Proficiency in the Kerridge system and advanced skills in MS Office (Excel, Word, Outlook).
- Proven ability to manage multiple tasks, prioritize effectively, and work under pressure.
- Strong communication skills, with the ability to interact with senior management and provide clear, structured feedback.
- Analytical abilities to interpret data, identify discrepancies, and propose actionable solutions.
- A valid Code 8 driver’s licence.
If you are organized, proactive, and ready to take on new challenges in a fast-paced environment, we want to hear from you! This is an exciting opportunity to contribute to the growth and success of a forward-thinking team while honing your leadership skills.
