Assistant Vice President (Compensation & Benefits)
Cape Town, South Africa AVP / Sr. AVP Level Full-Time, Hybrid
About the Client A global leader in data analytics and digital solutions focused on driving business growth for top-tier clients in industries including insurance, healthcare, banking, and financial services. With a commitment to operational excellence and innovation, they combine advanced analytics, AI, and technology to help clients make smarter decisions, streamline processes, and deliver better customer experiences. Known for their client-centric approach, they operate worldwide with a diverse and talented team, supporting companies in creating measurable value through digital transformation.
Why Join Them?
- Be a key player in shaping competitive and equitable compensation practices;
- Collaborate with a global team and influence reward strategies on an international scale;
- Join a company that values talent, innovation, and excellence.
About the Role As the Assistant Vice President , you will design and implement employee rewards programs, including compensation, benefits, and short-term incentives. Partnering with the Global Rewards team, you’ll drive rewards policies, manage compensation processes, and ensure compliance across the board. This role requires a strong background in compensation and benefits, ideally from a call centre environment or corporate setting with a large staff base.
Key Responsibilities
- Design and implement compensation and benefits programs aligned with company performance and affordability;
- Lead initiatives for compensation benchmarking, salary structure design, and benefits policies;
- Oversee merit increase, bonus, and equity processes, ensuring effectiveness and alignment with business goals;
- Collaborate with recruitment and HRBP teams to set and manage hiring ranges;
- Monitor and evaluate short- and long-term incentive plans, including bonus and commission structures;
- Ensure compliance with regulations and internal policies in all compensation decisions;
- Partner with finance and HR teams for budgeting, reporting, and data management;
- Provide strategic insights through monthly/quarterly dashboards and analysis.
Requirements
- Minimum of 10+ years’ experience in compensation and benefits, with at least 3 years in a leadership role;
- Strong background in the ITES/KPO/Analytics industry or similar environment;
- Advanced analytical skills with proficiency in Excel and data visualisation tools like Tableau, Power BI, or Qlik Sense;
- Proven experience in managing large-scale rewards programs, ideally in a call centre or corporate setting;
- Excellent communication and relationship management skills with experience influencing global stakeholders;
- Demonstrated strategic thinking with a strong commercial focus.
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