-The monitoring of the Central Electronic Monitoring System (CEMS) in terms of adjustments, queries and cash-ups.
-Recording of all Site queries relating to cash up variances, noting all stages of investigation and resolution.
-Technical knowledge of CEMS reporting, Qikview, GGR Statistics, CRM and the implementation of processes and procedures.
-Analysis of any significant machine or site GGR variances.
-Revenue and game play data gathering from the Central Monitoring System.
-Detailed analysis of game play data and timeous presentation of reports to various stakeholders.
-Ad-hoc data sourcing and analysis of key games and machines and licensed sites.
-Ensuring the compliance to internal and external policies and procedures and regulations with all related Regulatory Authorities.