Job Advert Summary
We are recruiting for a Functions Coordinator, to oversee overall management, planning and control of the functions and banqueting operation, maintaining 5-star standards set by both the company and the client within agreed budgetary limits.
Established in 1975, Feedem is a large contract catering company in South Africa which manages in excess of 300 sites and employs more than 5,000 people ranging from dieticians, chefs, and human capital specialists to hygiene experts.
We provide a wide range of catering and associated services to clients in all industries, customizing our catering and services according to their needs. Our services are offered with confidence as everything we do is underpinned by an ethical code and full compliance with all relevant industry standards and regulations.
We have a country-wide footprint with our head office in Johannesburg and regional offices in Cape Town, Durban, George, Worcester, Port Elizabeth, Rustenburg, Kimberley, and Bloemfontein.
Minimum Requirements
Skills and Competencies
- Computer proficiency.
- Strong communication skills, both verbally and written.
- Entrepreneurial skills.
- Organizing and planning ability.
- Marketing and promotion skills.
- Interpersonal skills: Leadership & Relationship Building.
- Customer service oriented.
- Financial acumen.
- Passionate, good attitude, driven, energetic & committed to service excellence.
Qualifications
- Matric.
- Relevant qualification.
- Must be computer literate (MS Office).
- 3 - 5 years’ experience in a similar role.
- Strong in functions and coordination.
Duties and Responsibilities
- Oversee overall management, planning, and control of the functions and banqueting operation.
- Maintain 5-star standards set by both the company and the client within agreed budgetary limits.
- Manage all client events, quoting on function requirements and function bookings.
- Manage and report functions reservations.
- Monitor operations during service times.
- Assist in controlling production costs.
- Liaise with clients both verbally and electronically.
- Assist the management team as required.
- Build and maintain customer and client relationships.
- Supervise & maintain quality and service at all times to the highest level.
- Ensure that all control measures are in place for revenue/cash handling/stock control and invoicing clients after functions.
- Control debtors and follow up on payments.
- Ensure compliance with all Feedem policies and procedures.
- Assist in special projects.
- Take stock of food items when requested.
- Ensure smooth management of the banqueting.
- Be required to work overtime when requested.
- Ensure operations are in accordance with Feedem standards.
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