Responsibilities: Providing software and hardware support on all products Managing installations Managing appointments with customer on installation / services request / training and demonstration purposes Building solid relationships with our clients Managing and execute all service calls and new installations Researching, diagnosing, troubleshooting and identifying solutions to resolve customer queries Preparing timeline support Education: 2 years' experience in access control / CCTV / time & attendance 3 years' experience in field support A, N certification and networking experience Willing to travel Apply now For more IT jobs, please visit If you have not had any response in two weeks, please consider the vacancy application unsuccessful. Your profile will be kept on our database for any other suitable roles / positions.