1-grid.com is a fast-growing web hosting company in Cape Town with an established customer base, acquired by recognised leaders in the internet services industry. We have the vision and resources to be the market leader in SA in the next 5 years; this vision is supported by an entrepreneurial culture that encourages innovation, collaboration, and top performance.
Job purpose:
The primary role is to maintain and enhance the organisation's human resources by planning, implementing, and evaluating employee relations and human resources policies, programs, and practices.
Duties and responsibilities
- Management of the HR team and working with the GM ensuring a smooth end-to-end HR operation by:
- Career pathing and succession planning
- Manage the attraction and talent sourcing from advertising through to selection, screening, interviewing and hiring top talent as a critical priority.
- Performance management (auditing and moderating KPI process and reporting and analysis)
- Reward and Recognition (company-wide and individual incentives)
- Policies and Procedures (HR governance: updating; implementing and managing)
- Employment Equity reporting and committee meetings
- Induction for all new joiners
- Management of the Pay-roll system (signing off monthly reports)
- IR / ER (misconduct, poor performance and grievance processes and representation at CCMA)
- Employee Engagement Survey (administrating and reporting)
- Facilitate cultural events (team buildings and functions)
- Benefits admin (Retirement Annuity; Discovery; ADSL and Hosting benefits)
- ESS / leave management process (including reporting and training)
- HR tactical and operational planning
- HR continuous improvement projects
- Budget management (pay-roll, staff wellness etc.)
- HR Reporting (monthly / quarterly HR and Facilities reports)
Admin and Facilities
- Management of Admin and Facilities including reception; cleaning and facilities.
- Ensuring a smooth and customer centric end-to-end Admin and Facilities operation:
- The daily running of reception (external and internal customers; switchboard etc.)
- Overall cleanliness of the office
- Health and Safety compliance and regular H&S committee meetings
- Day-to-day operation of facilities (maintenance; general up-keep of building etc.)
- Budget management for facilities and renovations
- SLA’s management with relevant stakeholders, service providers, sub-tenants, owners etc.
- Access control reporting and management
Qualifications and Experience
- Related qualification (Diploma/Degree/Postgrad) in HR or Industrial Psychology ore equivalent
- 3 – 5 years’ management experience within a tech or hosting environment as well as with call center experience an advantage.
- Intermediate PC Literacy with efficiency in Microsoft packages, ATS systems such as Breezy and managing payroll input (Payroll Systems).
- SABPP registration an advantage
Key Competencies:
- Internal customer centric
- Energetic and must have a passion for people
- Strong relationship-building skills
- Strong decision-making skills
- Ability to provide feedback; mentor and coach
- Fanatical attention to detail
- Very good written and verbal communication skills (in English)
- Hardworking, persistent and dependable
- Ability to thrive in a high pressure, fast paced and deadline driven environment
- Innovative and proactive
This appointment will be made in accordance with the Company's Employment Equity Plan and preference will be given to people from Designated Groups and people with a disability, provided such job applicants meet the inherent criteria of the vacancy. Please note only shortlisted candidates will be contacted.
In with the POPIA the usage of your personal data and sensitive personal data will be used for the following purposes, communicate with you regarding positions you have applied for, assess your skills, qualifications and suitability as well as obtain references and background checks when necessary.
#J-18808-Ljbffr
