Client Service Administrator
An established and professional utilities management group is looking for a Client Service Administrator to join their team based in Bellville North, Cape Town.
Duties & Responsibilities
- Providing a high standard of client service.
- Resolving customer queries and requests from incoming calls and email correspondence.
- Fax and email accounts to clients on request.
- General administrative and ad-hoc tasks.
- Excellent knowledge of Excel and report writing ability essential.
Requirements & Competencies
- Grade 12.
- Previous experience in a client services environment in utilities will be an advantage.
- Knowledge of customer service principles & practices.
- Microsoft OS office literate.
- Excellent problem-solving skills and able to perform under pressure.
- Excellent client service.
- Excellent business writing skills and telephone manner.
- Fully Bilingual (Afrikaans and English).
- Deadline and goal orientated.
- Passion for service delivery.
Package & Remuneration
Monthly plus Death And Disability Cover.
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