iOCO is Recruiting for Field Support Engineer
Join the iOCO Infrastructure Services Community: Where Work is an Adventure, Not Just a Job.
We are seeking a Field Support Engineer who will provide on-site support for various systems, equipment, or software, ensuring that clients’ technology operates smoothly and efficiently.
Closing date: Ongoing
Location: Sandton, Gauteng
Skills and Experience
What you’ll do:
- Experience in mobile device support
- Responsible for repairing, troubleshooting, and installing hardware/software of new faulty laptops and desktops.
- Windows OS Software installation, support, and troubleshooting including of 3rd party applications.
- To ensure that all open tickets are managed within the SLA.
- To reach efficiency target.
- Mobility support/workshop and Field support engineer
Your expertise:
- 2 – 5 Years of practical in-service delivery; desktop support; Network Support and Active Directory
Qualifications required:
- Grade 12
- Certificate in CompTIA A+/N+ International or Equivalent is essential
- MSCE or MCDST
- Soft skills
- Qualifications preferred:
Other
Other information applicable to the opportunity:
- Permanent Position
- Location: Sandton (Onsite)
- Work environment: Office building, floors with access to stairs.
- Physical demands: Bound to sitting at a desk.
- Travel: Require valid driver’s license and own transport.
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