Are you ready to kickstart an exciting career where every day brings new challenges and opportunities? Shorza is on the hunt for a passionate IT Service Desk Agent to join our vibrant team in Sandton If you love helping people and thrive in a fast-paced environment, this is the perfect role for you What Youll Do : -Be the Hero of Support: Guide users through our platform like a pro, following easy-to-use guides and troubleshooting any issues that arise. -Launch New Clients: Get hands-on by customizing email branding, documents, and tax defaults for our exciting new clients -Team Up for Success: Collaborate with our UK clients to deliver outstanding service and ensure every client feels valued. What Were Looking For : -Basic Tech Savvy: You dont need to be a tech wizard, just a solid understanding of modern computing. -Problem-Solving Enthusiast: You enjoy tackling challenges head-on and finding solutions. -Detail-Oriented: Precision matters Your keen eye will ensure client configurations are spot-on. -Awesome Communicator: You can convey ideas clearly and connect with users effortlessly. -Eager Learner: Open to training and ready to grow in your role Bonus Skills (Even Better) : -Previous experience in IT customer service or support roles. -A flair for IT branding and marketing. -Knowledge of IT financial software or tax regulations. Why Join Shorza ? -Full Training Provided: We believe in your potential and will equip you with all the skills you need to shine -Dynamic Work Environment: Join a passionate team that celebrates innovation and teamwork. -Career Advancement Opportunities: Grow your career with us as we expand and evolve If youre excited to embark on a journey where your contributions matter, we want to hear from you
