Direct Reporting Line: Head Academic Operations
IIE MSA, since April 2019 we are part of The Independent Institution of Education (The IIE), a leader in the higher education sphere. The IIE is internationally recognised by the British Accreditation Council. IIE MSA, located on a 100-hectare campus in Ruimsig, Johannesburg, in the province of Gauteng. In addition to domestic (South African) students, IIE MSA is home to a diverse of cultures of students from 50 African countries.
The IIE MSA Ruimsig Campus in Roodepoort has a vacancy for an Admissions Officer.
Duties and Responsibilities: Student Application & Admission Administration - Collaborates with the campus student retention team to generate student admissions related queries.
- Follows up with the campus retention team for missing student information in order to finalise all student admissions related queries.
- Evaluates retention student admissions against the set admission criteria and communicates the appropriate outcomes.
- Liaises with the campus student retention team during the admission evaluation process and assessment.
- Escalates admission queries to the Senior Admission Officer and Office of the Registrar.
- Liaises with the campus Head Academic Operations on the management of declined admissions and expired offers.
- Documents management and issuance of appropriate admission letters.
- Checks the accuracy of student registration information on an ongoing basis.
- Determines conditions associated with student admission and follows up on them thereafter.
- Determines the eligibility of the admittees onto academic programmes.
- Tracks student admissions through to registration.
- Reports on admission progress to the Senior Admission Officer and Head: Academic Operations.
- Adheres to established service level agreements of the admissions process set by the organisation.
- Works with the Finance department on finance related issues of admission.
- Works with the Senior Admission Officer to ensure admission compliance for the campus.
- Works with the Academic Operations Manager on national admission projects.
Student Registration Administration
- Checks pre-requisites for 1st to 2nd semester.
- Verifies registrations against the admission criteria.
- Checks the accuracy of student registration information on an ongoing basis.
- Manages the de-registration and transfer process, and thereafter sends to the Finance department for processing.
- Follows up on all outstanding documentation and uploads once received.
- Determines eligibility and captures academic credits.
- Determines maximum completion time and credit load of such registrations.
- Maintains student records for a period of two years before archiving the files in line with the data retention regulations of the Protection of Personal Information Act (PoPIA).
- Ensures compliance of international students from a document perspective.
- Adheres to the International Student Policy/Procedure and updates reports regularly.
- Re-audits all registration files in line with the stipulated deadline for the Data Verification Report.
- Re-audits all registration files by the audit date stipulated by the Registrar, this would include the following; the South African Qualifications Authority SAQA / Universities South Africa (USAF).
- Tracks and monitors conditional admissions throughout the year such as one module outstanding / Universities South Africa (USAF) / South African Qualifications Authority (SAQA) / combined.
- Adheres to the established service level agreements of the registration process set by the organisation.
- Drafts letters for current students such as; Proof of Registration letters, Travel letters, Medical Aid letters, Universities South Africa (USAF) letters, SAQA letters and Study Permit letters.
Graduation - Determines eligibility of the graduation cohort including late graduation.
- Identifies and advises of any students who are graduating outside of their graduation year (exception graduates).
- Verifies student information for prospective graduates.
- Prepares Short Learning Programme (SLP) and Corporate offer certificates.
- Checks the graduation programme for sign off.
- Ensures that graduation timelines are met.
- Facilitates qualification certificate re-prints.
Ticket Management - Processes assigned admission, graduation & registration tickets received face-to-face or via Assist.
Reports & Other
- Facilitates continuous communication with the Assistant Registrar in relation to resolving the Registrar related queries.
- Complies with The Protection of Personal Information Act (POPIA) legislation relevant to the Admission Centre.
- Performs other ad hoc administrative and/or reporting duties as and when required.
Competencies required:
- Superior interpersonal and communications skills.
- Computer proficiency.
- Planning skills.
- Time management skills.
- Deadline and results driven.
- Best suited to a friendly, organised and systematic person who has an eye for detail and who works accurately and is able to handle pressure.
Minimum Qualification Requirements:
- Minimum of a National Diploma/Advanced Certificate (NQF Level 6). Advanced Diploma or Degree (NQF Level 7) advantageous.
Minimum Work Experience Requirements:
- Minimum of 2 years administrative experience (ideally with admissions experience).
Working Hours:
- Monday to Friday : 08:00 -17: 00
- Alternate Saturdays as required.
Salary:
- Competitive salary commensurate with experience.
Benefits:
- Lifelong learning opportunities through LinkedIn Learning subscriptions.
- Staff and family discounts on educational programs within our brand portfolio.
- Incentive bonus structure based on performance and achievement of goals.
- Provident fund contributions, including Death & Funeral Cover, to support your financial well-being and future planning.
- Birthday vouchers to celebrate your special day.
- Competitive annual leave allowance for well-deserved time off and rejuvenation.
Application Response:
- Due to the high volume of CVs received, please note that personal contact with all applicants may not be feasible. Only candidates whose qualifications and skills closely align with the position requirements will be contacted for interviews.
Technical Support:
- Should you experience technical difficulties applying for the position, kindly use the following URL for further assistance:
The IIE's MSA is an Equal Opportunity Employer. However, preference will be given to previously underrepresented groups in accordance with the South African Employment Equity Act.#J-18808-Ljbffr