The incumbent will be responsible and accountable for the facilitation, guiding, directing, consolidation, monitoring and status reporting of SANBS Strategic Workforce Planning (SWP) processes, initiatives, actions and implementation plans.
Key Performance Areas
KPA 1: Direct and facilitate, guide & drive SWP in SANBS
- Provide specialists input by facilitating and directing, and driving all SWP processes and activities to ensure consistent application with optimal return for the business.
- Manage the SWP process from start to finish and accept final responsibility of the organization-wide workforce plan.
- Develop and implement the SWP policy, governance and frameworks.
- Coordinate and schedule all SWP processes and activities ensuring alignment with the annual business cycle, leadership and reporting protocols.
- Ensure all divisional SWP plans are timely submitted and comply with the SWP procedures and specifications.
- Support divisions with SWP implementation and actions and proactively advise to ensure optimal return on investment.
KPA 2: Relationship Management
- Strategic partner to the Executives, Senior Managers & Managers within SANBS to support SWP.
- SWP stakeholder relationships management across the Departments and Divisions.
- Support and enable a common SWP understanding in SANBS.
- Ensure integration of all the functions in the SWP process and synergies and opportunities are fully exploited.
- Close working relationship with Learning & Development to ensure the training matrix is active and supports all the SWP processes and actions.
KPA 3: Management of the SWP Annual Scenario Planning processes
- Facilitate, direct and coordinate the annual SWP scenario planning process per department ensuring consistent application across SANBS.
- Custodian of SWP templates and tools, ensuring templates and tools are reviewed when required to support efficiencies and effectiveness.
- Ensure efficient scheduling and communication to support timely delivery.
- Consolidate all divisional scenario plans in the SANBS plan, clearly articulating time, deliverables, actions and accountability.
KPA 4: Monitoring of SWP action plans, implementation
- Proactively monitor the implementation and progress on all SWP action plans and identify potential opportunities to improve when required.
- Interpret, provide input and revise (if necessary) divisional action plans, if no longer serving the organization.
KPA 5: Reporting
- Consolidated SWP Reporting: Quarterly & Annually, ensuring accuracy and timely reporting.
- Develop and submit reports detailing the link to business performance and quantify impact.
- Develop reports associated with the 5-year strategic plan time horizon of the organization.
KPA 6: Up-to-date, accurate data and information management for SWP
- Implement and ensure all information utilized on the SWP system and/or database/s is up-to-date and accurate.
- Quality assurance checks and audits of information on a regular basis to ensure accuracy, relevancy and up-to-date information.
- Ensure a procedure to maintain all information sources utilized effectively.
- Develop appropriate and efficient systems to ensure accurate data management.
- Interpret the SANBS workforce data and provide recommendations to senior leadership.
KPA 7: SWP Stakeholder Management
- Support a consistent and common understanding of SWP across SANBS by developing communications for utilization by the Executives and Managers.
- Draft SWP messaging and communication to support SWP implementation.
- Drive change management to ensure strategic alignment with all relevant stakeholders in the process.
KPA 8: Risk Management
- Identify potential early warning SWP risks and propose mitigating actions for approval and implementation.
- Assist and support internal and external auditors by submitting correct data and reports.
- Ensure organization-wide adherence to SWP policy and procedures.
- Integrate SWP risks into the broader organizational strategic risk register.
KPA 9: Continuous Improvement and quality management
- Identify opportunities to improve SWP and business processes at appropriate intervals.
- Proactively identify opportunities and potential synergies across the business with skills planning and integration to talent mapping processes.
- Incorporate SWP opportunities into the SANBS quality management system.
- Track and monitor process improvements actions.
KPA 10: SWP Governance
- Ensure SWP policies and procedures are up-to-date and support the business needs and requirements whilst adhering to labour laws and legislation.
- Ensure SWP templates are reviewed timeously to support efficiencies and effectiveness of SWP operations.
- Ensure a common understanding of SWP processes and procedures across SANBS.
Cognitive Skills
- Analytical thinking and attention to detail.
- Management Control.
- Project Management.
- Change Management.
- Holistic / Big Picture.
- Judgment and Decision making.
- Problem solving.
- Planning, Organizing and Monitoring.
- Knowledge of ER theory, concepts and best practice.
Personal Skills
- Ethical behaviour.
- Excellence Orientation.
- Resilience and stress management.
- Self-Management.
- Customer Service Orientation.
- Confidentiality.
- Resourceful.
Interpersonal Skills
- Communication.
- Conflict Management.
- Knowledge Sharing.
- Organizational Awareness.
- Relationship Building.
- Teamwork.
Professional Technical Skills
- Systems Competence.
- Business and Financial Acumen.
- Best Practice Thinking.
- SWP Practice.
- Business process understanding.
- Presentation and Business writing skills.
Leadership Skills
- Practical Execution Management.
Education
- Degree in Business, Strategic Management, Human Resources, Industrial Psychology or equivalent.
- Honors degree will be an advantage.
Experience and Knowledge Requirements
- 5 to 8 years relevant experience.
- Proven track record in the application of analytics in decision-making.
- Advanced Excel and data management skills.
- Understanding of the strategic management principles and processes.
- In-depth knowledge and understanding of strategic human resource management.
- Excellent understanding of operational business activities and relationship to manpower planning.
- Excellent understanding of skills development.
- In-depth knowledge and understanding of strategic workforce planning.
- The ability to translate business needs and requirements into practical people solutions.
- Knowledge of Labour Legislation.
- Advanced knowledge of information technology systems (SAP preferred).
- Up-to-date knowledge and understanding of new developments and strategies in Human Resources, transformation, high-performance cultures and change environments.
- Exposure and experience in/to a unionized environment.
- The ability to inspire, influence and create a positive work environment and atmosphere.
- The ability to understand, respect and work with all levels, different management styles, different personalities, work approaches, and cultures.
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